Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Manal Mousa

Foothill Ranch,CA

Summary

Experienced and certified Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Proficient in using the Experity EMR system to efficiently manage patient records, schedule appointments, and streamline clinical workflows. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment. A hardworking and passionate job seeker with strong organizational skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

OC Urgent Care
09.2024 - Current
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Administered medications accurately, ensuring proper dosages and adherence to protocols.
  • Assessed incoming patients quickly and efficiently, determining the appropriate level of care required based on their symptoms.
  • Maintained accurate electronic health records, ensuring timely updates and thorough documentation of patient interactions.

Substitute Instructional Assistant

Saddleback Valley Unified School District
04.2024 - Current
  • Fostered a love of reading among students by creating an inviting classroom library stocked with age-appropriate literature selections.
  • Maintained a safe, positive learning environment by modeling appropriate behavior and enforcing classroom rules consistently.
  • Contributed to the development of engaging curriculum resources, incorporating innovative teaching methods for increased student interest.
  • Promoted social-emotional learning by facilitating activities that nurtured teamwork, communication, and conflict resolution skills among students.

Certified Medical Assistant

Accelerated Urgent Care
11.2023 - 09.2024
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Certified Medical Assistant

RSM Urgent Care
02.2024 - 05.2024
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Internship

UrgentMed
07.2023 - 09.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Production Associate

Applied Medical
06.2023 - 08.2023
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.

Elementary Supervisor

Saddleback Valley Unified School District
01.2017 - 01.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Medical Laboratory Technician

-
06.2001 - 06.2002
  • Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.

Education

Certified Medical Assistant - Medical Assisting

American College of Healthcare
Riverside, CA
08-2023

Associate of Science - Chemistry Laboratory

Amman College
Amman, Jordan
06-2001

Skills

  • Taking patients vitals
  • Rooming patients
  • Blood draw
  • Injections
  • Computer Skills
  • Patient Assessments
  • CPR and First Aid
  • Inventory and supply management
  • Vital Sign monitoring
  • Sterile Technique
  • Electronic Health Records

Certification

  • CMA Certified Medical Assistant
  • BLS Certificate

Languages

Arabic
Native or Bilingual

Timeline

Certified Medical Assistant

OC Urgent Care
09.2024 - Current

Substitute Instructional Assistant

Saddleback Valley Unified School District
04.2024 - Current

Certified Medical Assistant

RSM Urgent Care
02.2024 - 05.2024

Certified Medical Assistant

Accelerated Urgent Care
11.2023 - 09.2024

Internship

UrgentMed
07.2023 - 09.2023

Production Associate

Applied Medical
06.2023 - 08.2023

Elementary Supervisor

Saddleback Valley Unified School District
01.2017 - 01.2023

Medical Laboratory Technician

-
06.2001 - 06.2002
  • CMA Certified Medical Assistant
  • BLS Certificate

Certified Medical Assistant - Medical Assisting

American College of Healthcare

Associate of Science - Chemistry Laboratory

Amman College
Manal Mousa