DEBORAH KUNDUYI
Phoenix,AZ
Summary
Experienced Medical Assistant with in-depth knowledge of medical regulations and policies. Committed to delivering informed patient care, ensuring well-being and satisfaction. Demonstrates exceptional administrative skills and maintains strict confidentiality to uphold the highest standards of professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Banner Healthcare
10.2023 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
El Rio Healthcare
01.2023 - 10.2023
- Reminding patients about their appointment
- Rooming and taking patients vitals
- EKG
- Refilling medications
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Caregiver
Arizona Mentor
04.2020 - 01.2023
- Giving medications
- Taking care of their daily needs
- Cooking
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Medical Assistant
Tucson Heart Group
02.2019 - 08.2019
- Reminding patients about their appointment
- Rooming and taking patients vitals
- EKG
- Refilling medications
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Cashier/Server
Chick-fil-A EL Con
01.2015 - 12.2015
- Worked as a cashier, as a server
- Make sure the dining room and the restrooms were maintained
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Master Of Science - Mental Health Counseling
Grand Canyon University
Phoenix, AZBachelor Of Applied Science - Psychology
Grand Canyon University
Phoenix, AZ10.2023
Medical Assistant Certificate - Health Management And Clinical Assistance
Pima Medical Institute
Tucson, AZ12.2018
High School Diploma -
Star Academy High School
Tucson, AZ12.2013
Skills
- Telephone technique
- ICD-10 CPT coding
- CMS-1500 form completion
- Anatomy & Physiology
- Accounting procedures
- Pharmacology
- Billing & Coding
- Time-Management
- HIPAA & OSHA training
- Nebulizer Treatment
- EKG’S
- Removing Sutures & Staples
- Blood Glucose
- Patient Scheduling
- Taking Patients Vitals
- Drug Dose Calculations
- Labdaq
- Allscript
- Injections
- Sterile Processing Techniques
- Urinalysis
- Ear Irrigation
- Filling
- Blood Draws
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- Electronic Health Records
- Electronic Medical Records
- CPR
- Compassionate
- Immunization Administration
- Patient Assessments
- Maintaining confidentiality
- Appointment Setting
- Compassionate caregiver
- First Aid
- Anatomy and Physiology Knowledge
Volunteer Experience
Desert View High School, 2013, Organizing students’ paperwork, Showing new students around
Professional Statement
To obtain a responsible and challenging position as a Medical Assistant by utilizing the skills, abilities and work experience that I have learned from both college and previous workplaces.
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Documented and resolved Issue which led to Results.
Certification
- CCMA - Certified Clinical Medical Assistant
Music
Gospel genres only
Languages
Swahili
Native or Bilingual
English
Full Professional
Timeline
Medical Assistant
Banner Healthcare
10.2023 - Current
Medical Assistant
El Rio Healthcare
01.2023 - 10.2023
Caregiver
Arizona Mentor
04.2020 - 01.2023
Medical Assistant
Tucson Heart Group
02.2019 - 08.2019
Cashier/Server
Chick-fil-A EL Con
01.2015 - 12.2015
Master Of Science - Mental Health Counseling
Grand Canyon University
Bachelor Of Applied Science - Psychology
Grand Canyon University
Medical Assistant Certificate - Health Management And Clinical Assistance
Pima Medical Institute
High School Diploma -
Star Academy High School
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