Manal Zoulafi
Orlando,FL
Summary
Talented Partner Manager with over a decade of years of information technology experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Partner Relationship Manager
iCIMS
Orlando, United States
02.2022 - 11.2023
- Developed and implemented strategies to enhance partner relations.
- Monitored 63 partner's performance and provided feedback on areas of improvement.
- Delivered partner enablement and training
- Achieved 120% of goals for sale and exceeded performance metrics.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Coached partner staff and account management employees to align on company goals
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules
- Participated in staff meetings to discuss innovative strategies to improve services.
- Checked payroll, vendor payments, commissions, and other accounting disbursements for accuracy and compliance
- Analyzed business processes to identify cost savings and operational efficiencies
Executive Consultant
SellMyTimeshareNow
Orlando, United States
10.2020 - 12.2021
- Provide advice, support, and guidance to customers.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
Sales Operation Executive
Shazam Enterprises (Worldlimobiz)
Chicago, United States
01.2019 - 09.2020
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Maintained financial controls, planned business operations, and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Built relationships with customers and community to establish long-term business growth.
- Utilized cross-functional strategies between 3 divisions to systematize Tracking software and limo software products
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
Channel Account Manager /Operation
Sage Software
Casablanca, Morocco
01.2014 - 01.2019
- Create and implement effective partner account development management, sales strategies, and marketing initiatives.
- Generated monthly sales reports and shared insights and recommendations to drive sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Create a customized program for selected partners to improve the selling skills and customer services, manage emergency orders, deliver on time and sustain operation's productivity levels
Partner Account Manager
CISCO SYSTEMS
Casablanca, Morocco
01.2013 - 01.2014
- Manage large Partner accounts with a secured yearly business target of 3 million US dollars
- Develop and deliver accurate weekly forecasts.
- Develop business relationships with new and existing partners to drive the sales process
- Develop partner enablement programs to align on company vision and strategy and build technical and sales capabilities for partners
Software Sales Representative
Hewlett Packard
Casablanca, Morocco
01.2010 - 01.2013
- Work collaboratively with management to drive promotion campaigns, marketing programs and sales initiatives.
- Engaged with customers after sales to check on product integration, customer satisfaction and additional needs.
- Delivered both remote webinars and on-site presentations to demonstrate software solutions to prospective customers.
- Qualified and converted leads for BTO software solutions.
- Reported upgrade requests and assisted in prioritizing implementations.
- Managed over 50 customer calls per day and Increased sales by 10%".
- Targeted Banking and government sectors to locate decision-makers, build relationships, and sell products
- Collaborated with marketing department to build campaigns with optimized targeting
- Assessed sales activities, managed leads, and pursued every opportunity to improve close ratio
Education
Master of Science - Sales And Marketing
University of Jean Moulin Lyon 3
Lyon, France01.2010
Bachelor of Science - Business Management
University of Jean Moulin Lyon 3
Lyon 01.2008
Skills
- Account Planning and Business Development
- Customer and Partner Relationship Management (CRM) ( PRM)
- Presentation Skills
- Sales Enablement
- Partner Development
- Strategic Alliances
- Strategic Thinking
- Software as a Service (SaaS)
- Solution Selling
- Partner ecosystem
- Identifying New Opportunities
- Sales
- Marketing
Certification
- Salesforce Administrator
- Salesforce App Builder
- HP summer university certificate (HP Software)
- Business administration
Languages
French
Native or Bilingual
English
Full Professional
Software
Sales Force
Crossbeam
Reveal
ServiceNow
Tableau
Timeline
Sr. Partner Relationship Manager
iCIMS
02.2022 - 11.2023
Executive Consultant
SellMyTimeshareNow
10.2020 - 12.2021
Sales Operation Executive
Shazam Enterprises (Worldlimobiz)
01.2019 - 09.2020
Channel Account Manager /Operation
Sage Software
01.2014 - 01.2019
Partner Account Manager
CISCO SYSTEMS
01.2013 - 01.2014
Software Sales Representative
Hewlett Packard
01.2010 - 01.2013
Master of Science - Sales And Marketing
University of Jean Moulin Lyon 3
Bachelor of Science - Business Management
University of Jean Moulin Lyon 3