Manal Zoulafi
Orlando,FL
Summary
Talented Partner Manager with over a decade of years of information technology experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Partner Relationship Manager
iCIMS
02.2022 - 11.2023
- Developed and implemented strategies to enhance partner relations.
- Monitored 63 partner's performance and provided feedback on areas of improvement.
- Delivered partner enablement and training
- Achieved 120% of goals for sale and exceeded performance metrics.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Coached partner staff and account management employees to align on company goals
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules
- Participated in staff meetings to discuss innovative strategies to improve services.
- Checked payroll, vendor payments, commissions, and other accounting disbursements for accuracy and compliance
- Analyzed business processes to identify cost savings and operational efficiencies
Executive Consultant
SellMyTimeshareNow
10.2020 - 12.2021
- Provide advice, support, and guidance to customers.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
Sales Operation Executive
Shazam Enterprises (Worldlimobiz)
01.2019 - 09.2020
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Maintained financial controls, planned business operations, and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Built relationships with customers and community to establish long-term business growth.
- Utilized cross-functional strategies between 3 divisions to systematize Tracking software and limo software products
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
Channel Account Manager /Operation
Sage Software
01.2014 - 01.2019
- Create and implement effective partner account development management, sales strategies, and marketing initiatives.
- Generated monthly sales reports and shared insights and recommendations to drive sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Create a customized program for selected partners to improve the selling skills and customer services, manage emergency orders, deliver on time and sustain operation's productivity levels
Partner Account Manager
CISCO SYSTEMS
01.2013 - 01.2014
- Manage large Partner accounts with a secured yearly business target of 3 million US dollars
- Develop and deliver accurate weekly forecasts.
- Develop business relationships with new and existing partners to drive the sales process
- Develop partner enablement programs to align on company vision and strategy and build technical and sales capabilities for partners
Software Sales Representative
Hewlett Packard
01.2010 - 01.2013
- Work collaboratively with management to drive promotion campaigns, marketing programs and sales initiatives.
- Engaged with customers after sales to check on product integration, customer satisfaction and additional needs.
- Delivered both remote webinars and on-site presentations to demonstrate software solutions to prospective customers.
- Qualified and converted leads for BTO software solutions.
- Reported upgrade requests and assisted in prioritizing implementations.
- Managed over 50 customer calls per day and Increased sales by 10%".
- Targeted Banking and government sectors to locate decision-makers, build relationships, and sell products
- Collaborated with marketing department to build campaigns with optimized targeting
- Assessed sales activities, managed leads, and pursued every opportunity to improve close ratio
Education
Master of Science - Sales And Marketing
University of Jean Moulin Lyon 3
Lyon, France01.2010
Bachelor of Science - Business Management
University of Jean Moulin Lyon 3
Lyon 01.2008
Skills
- Account Planning and Business Development
- Customer and Partner Relationship Management (CRM) ( PRM)
- Presentation Skills
- Sales Enablement
- Partner Development
- Strategic Alliances
- Strategic Thinking
- Software as a Service (SaaS)
- Solution Selling
- Partner ecosystem
- Identifying New Opportunities
- Sales
- Marketing
Certification
- Salesforce Administrator
- Salesforce App Builder
- HP summer university certificate (HP Software)
- Business administration
Languages
French
Native or Bilingual
English
Full Professional
Software
Sales Force
Crossbeam
Reveal
ServiceNow
Tableau
Timeline
Sr. Partner Relationship Manager
iCIMS
02.2022 - 11.2023
Executive Consultant
SellMyTimeshareNow
10.2020 - 12.2021
Sales Operation Executive
Shazam Enterprises (Worldlimobiz)
01.2019 - 09.2020
Channel Account Manager /Operation
Sage Software
01.2014 - 01.2019
Partner Account Manager
CISCO SYSTEMS
01.2013 - 01.2014
Software Sales Representative
Hewlett Packard
01.2010 - 01.2013
Master of Science - Sales And Marketing
University of Jean Moulin Lyon 3
Bachelor of Science - Business Management
University of Jean Moulin Lyon 3
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