Manar Ayyad
Portland
Summary
Language professional ready to bring robust linguistic skills and cultural insights to role. Known for ensuring accurate and nuanced communication in high-pressure environments. Emphasizes collaboration and adaptability, making reliable team member who meets evolving needs. Proficient in simultaneous and consecutive interpretation, with focus on clear and precise translations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Qualified Health Care Interpreter
Linguava Interpreter's
Portland, OR
08.2024 - Current
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Qualified Healthcare Interpreter
IRCO ILB
12.2023 - Current
- Ensured clear communication between patients and healthcare providers, leading to more accurate diagnoses and treatment plans.
- Maintained strict confidentiality in accordance with HIPAA regulations when handling sensitive patient information during interpretation sessions.
- Streamlined appointment scheduling for Arabic-speaking patients, ensuring adequate time for interpretation services during visits.
- Improved patient adherence to treatment plans through clear interpretation of medication instructions and lifestyle recommendations.
- Supported the delivery of culturally competent care by interpreting complex medical terminology into layman''s terms for patients.
- Demonstrated cultural sensitivity by explaining cultural differences between Western medicine practices and traditional Arabic beliefs when necessary for effective communication.
- Promoted a positive working relationship with colleagues by providing support and guidance in navigating language barriers and understanding diverse cultural backgrounds.
Housing Specialist
IRCO Immigrant And Refugee Community Organization
Portland , OR
07.2022 - Current
- Helped clients find permanent or temporary housing.
- Assisted applicants in filling out housing applications and verifying assets.
- Interpreted and executed organizational policies and procedures to ensure clients received appropriate services and resources.
- Collaborated with interdisciplinary teams, including healthcare professionals, social workers, and legal representatives, to develop holistic care plans.
- Coordinated with community agencies and service providers to arrange essential services such as healthcare, housing, and transportation.
- Maintained accurate and up-to-date case records, documenting all client interactions, assessments, and interventions.
- Prepared detailed written documentation of services provided, actions taken, and progress achieved, ensuring compliance with reporting requirements.
- Conducted thorough interviews to collect pertinent information, enabling accurate service planning and execution.
- Supported legal proceedings by interpreting complex legal terminology for non-English speaking clients.
- Prepared non-English speaking individuals for job interviews, resulting in increased employment opportunities within the community.
- Promoted cultural understanding by sharing insights on local customs, traditions, and etiquette with foreign visitors or colleagues.
- Assisted foreign language-speaking clients with inquiries.
Eye Wear Adviser
Luxottica Group
Hillsboro , Oregon
06.2019 - 03.2023
- Recorded lenses measures accurately and placed orders with eyeglass manufacturers.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Educated clients about how to adapt to, wear and care for eyeglasses.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Performed basic vision testing for new patients.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Measured and recorded visual acuity and color vision testing.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Certified Ophthalmic Technician and Optician
Sharif Eye Center
Amman , Jordan
01.2010 - 01.2017
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed lensometer and sit-lamp examinations.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Measured corneal curvature using keratometer to determine axis and extent of astigmatism.
- Measured intraocular pressure using Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Education
Associate of Science - Ophthalmic Technician And Optician
The Intermediate University Collage
Amman, Jordan07-2003
Skills
- Cultural Sensitivity
- Interpreter Code of Ethics
- Medical Ethics Understanding
- Healthcare Systems Knowledge
Skills:
- Sight Translation
- Medical Translation
- Ethical Codes Adherence
- Fluent Arabic Speaking
- Written Arabic Proficiency
Certification
- Licensed as a peer support specialist
- Qualified healthcare interpret
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Qualified Health Care Interpreter
Linguava Interpreter's
08.2024 - Current
Qualified Healthcare Interpreter
IRCO ILB
12.2023 - Current
Housing Specialist
IRCO Immigrant And Refugee Community Organization
07.2022 - Current
Eye Wear Adviser
Luxottica Group
06.2019 - 03.2023
Certified Ophthalmic Technician and Optician
Sharif Eye Center
01.2010 - 01.2017
Associate of Science - Ophthalmic Technician And Optician
The Intermediate University Collage