Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manav Goel

North Brunswick,NJ

Summary

Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills. Hardworking Banker familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills. Prepared to offer [Number] years of related experience to a challenging position with room for advancement.

Overview

5
5
years of professional experience

Work History

Universal Banker

Provident Bank
01.2023 - 08.2023
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Educated customers on features and benefits of banking products and services.
  • Opened, closed, and updated accounts for customers.
  • Balanced teller drawers and ATM cash.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.

Package Handler

Fedex Ground
01.2019 - 01.2020
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Education

Associate of Science - Biology

Middlesex College
Edison, NJ
05.2023

Skills

  • Safety Violations
  • Security Controls
  • Creative Thinking
  • Staff Management
  • Community Relations
  • Qualifying Customers
  • Customer Outreach
  • Real Estate Lending Processes
  • Strategic Planning
  • Generating Referrals

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Universal Banker

Provident Bank
01.2023 - 08.2023

Package Handler

Fedex Ground
01.2019 - 01.2020

Associate of Science - Biology

Middlesex College
Manav Goel