Manayah Miller
Taylor,TX
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Bealls Inc.
07.2022 - Current
Customer Service Representative
All Web Leads
08.2016 - 01.2019
- Driven approach to online marketing
- Connected with customers and delivered the highest possible close rates
- Answered questions thoroughly using program knowledge and resources
Subway
Destiny Foods
01.2016 - 08.2016
- Provided exceptional customer service by maintain professional presentation while greeting and serving customers with positive attitude
- Prepared food while maintaining food safety and sanitation standards
Customer Service Representative
Maximus
12.2011 - 11.2014
- Demonstrated excellent verbal communication by listening and acknowledging callers request and needs on multi line phone system
- Answered questions thoroughly using program knowledge and resources
- Assisted callers with concerns and appropriately referred if needed for additional questions
- Tutored new hires on three different programs
Assistant Property Manager
Taylor Square Apartments
06.2009 - 08.2009
- Greeted and assisted visitors and future tenants while maintaining professional presentation
- Answered office phone lines and assisted with questions
- Handled complaints and emergencies timely
Cashier
Whataburger
06.2008 - 03.2009
- Greeted and took customer orders
- Took payments (cash and credit) and issue receipt
- Kept supplies stocked and accessible to customers
Education
Some college - undefined
Texas State University
High School Diploma - undefined
Taylor High School
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Staff supervision
- Goals and performance
- Sales expertise
- Strategic planning
- Issue resolution
- Records management
- Business development and planning
- Database management
- Verbal and written communication
- Decision-making
Certification
- Licensed School Bus Driver - Since 2018
Timeline
Assistant Store Manager
Bealls Inc.
07.2022 - Current
Customer Service Representative
All Web Leads
08.2016 - 01.2019
Subway
Destiny Foods
01.2016 - 08.2016
Customer Service Representative
Maximus
12.2011 - 11.2014
Assistant Property Manager
Taylor Square Apartments
06.2009 - 08.2009
Cashier
Whataburger
06.2008 - 03.2009
Some college - undefined
Texas State University
High School Diploma - undefined
Taylor High School