Summary
Overview
Work History
Education
Skills
Timeline
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Mandalyn Green

Syracuse,UT

Summary

I am a self-motivated hard working individual with 5 plus years of customer service. I am skilled in cash handling and team collaboration, fostering a positive shopping experience that drives sales and loyalty.

Overview

7
7
years of professional experience

Work History

Beauty Advisor

Sephora
10.2023 - 05.2025
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.

Leader on Duty

American Eagle Outfitters, Inc
08.2020 - 09.2023
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Restaurant Hostess

The Pizza Factory
10.2018 - 11.2019
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Clearfield High School
Clearfield, UT

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Retail experience
  • Cross-selling techniques
  • Theft prevention
  • Empathy and patience
  • Upselling and cross selling
  • Friendly and helpful

Timeline

Beauty Advisor

Sephora
10.2023 - 05.2025

Leader on Duty

American Eagle Outfitters, Inc
08.2020 - 09.2023

Restaurant Hostess

The Pizza Factory
10.2018 - 11.2019

Clearfield High School

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Mandalyn Green