Mandeep Saini
Overview
1
1
Certification
9
9
years of professional experience
Work History
Customer Service Advocate
CVS
Jericho, NY
07.2017 - Current
- Greet customers, addressed inquiries, and assisted in locating items across various departments (including Photo and Beauty).
- Process cash, check, and credit card transactions accurately and efficiently on the POS system.
- Advocate for CVS loyalty programs (e.g., ExtraCare) and new health services to support customer wellness goals.
- Restock shelves, verified vendor deliveries, updated pricing, and maintained organized, visually appealing displays.
- Assist pharmacy personnel with routine tasks, patient support, and maintaining safety protocols during peak hours.
- Contribute to store opening and closing procedures, secure cash drops, and daily facility maintenance.
Community Outreach Coordinator
NYC Health + Hospitals
Queens, NY
06.2020 - 08.2022
- Created reports by collecting, analyzing, and summarizing data to identify community-specific gaps and social determinants of health challenges; submitted findings to the NYC Department of Health and Mental Hygiene (DOHMH) to inform policy and program decisions.
- Supervised, trained, and supported a team of Community Health Workers (CHWs) to execute outreach activities aligned with DOHMH directives.
- Coordinated daily scheduling of outreach events, utilizing real-time demographic data and COVID-19 trends to effectively target community needs.
- Collected and tracked outreach data and deliverables to monitor program impact and report progress to DOHMH leadership.
- Built and maintained strong partnerships with local nonprofit organizations, faith-based leaders, and community stakeholders to expand outreach impact and address community health needs.
Education
Bachelor of Science - Public Health
Stony Brook University
Stony Brook, NY05-2020
Certification
- Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)
- Fluent in English, Punjabi, Hindi
Timeline
Community Outreach Coordinator
NYC Health + Hospitals
06.2020 - 08.2022
Customer Service Advocate
CVS
07.2017 - Current
Bachelor of Science - Public Health
Stony Brook University