Summary
Overview
Work History
Education
Skills
Timeline
Server

Mandey Burton

North Las Vegas,NV

Summary

Dynamic Cocktail Waitress bringing a proven history of bartending prowess and excellent performance in serving roles. Skilled in craft cocktail knowledge and creation honed over [Number] years in the restaurant and bar industry. Passionate about professional development and providing patrons with the ultimate craft beer and cocktail experience.

Overview

9
9
years of professional experience

Work History

Cocktail Server/Bottle Server

Sapphire Gentlemen's Club
Las Vegas, NV
03.2018 - Current
  • Anticipated guest needs and provided proactive service.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Greeted new customers, discussed specials and took drink orders.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Cocktail Waitress

Hooters Casino Hotel Las Vegas
Las Vegas, NV
08.2017 - 03.2018
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Assisted with bartending duties during high-volume shifts.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Checked identification for minimum age for sale of alcoholic beverages.

Server/Bartender

Hooters Palms
Las Vegas, NV
03.2015 - 08.2017
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.

Hostess

Gordon Ramsey BurGR
Las Vegas, NV
08.2013 - 03.2015
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Trained new hostesses that were new to the company.
  • Collected information from arriving customers to seat groups or place them on waitlist.

Education

Bachelor of Science - Biochemistry And Molecular Biology

UNLV
Las Vegas, NV
12.2021

Skills

  • Cleaning and Sanitizing
  • Service-Oriented

Timeline

Cocktail Server/Bottle Server

Sapphire Gentlemen's Club
03.2018 - Current

Cocktail Waitress

Hooters Casino Hotel Las Vegas
08.2017 - 03.2018

Server/Bartender

Hooters Palms
03.2015 - 08.2017

Hostess

Gordon Ramsey BurGR
08.2013 - 03.2015

Bachelor of Science - Biochemistry And Molecular Biology

UNLV

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Mandey Burton