Katie Clark
New York,NY
Summary
Dependable professional with over 6 years of experience in hospitality, customer service, and sales. Able to provide efficient, high-quality service to guests in any setting.
Overview
5
5
years of professional experience
Work History
Cocktail/VIP Bottle Server
Nebula
New York, NY
10.2021 - Current
- Provides bottle service to tables in a club environment.
- Greets guests, promptly presents menu and recommends items based on client's preferences.
- Maintains client's satisfaction by constantly attending to guests needs.
- Accurately and efficiently processes sales transactions using Toast POS system.
- Engages with guests while preparing and serving drinks as requested.
Server
Ettiquette
New York, NY
04.2021 - 10.2021
- Serviced tables for guests to enjoy a memorable dining experience including dinner and tableside bottle service.
- Provided service by taking orders, serving guests, and ensuring customer's satisfaction.
- Communicated dining orders and set up bottle parade presentations in a timely manner.
- Noted special requests and followed up with kitchen personnel to ensure top-quality service and minimize complaints.
- Worked with Aloha POS system to place orders and manage bills.
Cocktail/Bottle Server
The Fleur Room
New York, NY
08.2019 - 03.2020
- Served drinks and food in bar/lounge environment.
- Greeted guests and communicated with them to discuss specials, answer questions, and record orders.
- Relayed orders quickly and accurately using Micros POS system.
- Processed payments and managed cash to complete sales transactions.
Catering Waitress/Bartender
The Edison Ballroom
New York, NY
04.2016 - 03.2019
- Quickly prepared drink orders for guests and servers.
- Monitored food and service supplies to clean and re-stock accordingly throughout events.
- Kept alcohol well-stocked and organized to meet expected demand.
- Checked inventories and notified management of ordering needs for all bar supplies.
Education
Associate of Science - Business Administration
Horry-Georgetown Technical College
Conway, SC2015
Skills
- Organized and efficient worker
- Maintains a positive and professional attitude
- Focused and able to multi task
- Detail-oriented
- Dependable team player
- POS systems knowledge
Timeline
Cocktail/VIP Bottle Server
Nebula
10.2021 - Current
Server
Ettiquette
04.2021 - 10.2021
Cocktail/Bottle Server
The Fleur Room
08.2019 - 03.2020
Catering Waitress/Bartender
The Edison Ballroom
04.2016 - 03.2019
Associate of Science - Business Administration
Horry-Georgetown Technical College