Mandi Garcia
Antonito
Summary
Adaptable Professional experienced in managing high volumes of patient registrations with efficiency. Achieved accuracy in payment collection and schedule verification through quick learning and effective application of new knowledge. Focused on continuous improvement and navigating change in fast-paced environments.
Overview
2
2
years of post-secondary education
16
16
years of professional experience
Work History
ADMITTING CLARK/ PHONE REP
SLV Health
Alamosa
09.2022 - Current
- Managed patient admissions and inquiries by handling phone calls and providing accurate information to enhance patient satisfaction.
- Coordinated necessary documents to ensure compliance with policies and streamline patient flow.
- Maintained confidentiality while resolving issues and improving patient experience through effective communication.
VOLUNTEER FIREFIGHTER
Antonito fire dept.
Antonito
09.2012 - 12.2023
- Assisted in emergency response operations, including fire suppression, rescue missions, and medical first aid.
- Engaged in training sessions to strengthen firefighting skills and ensure adherence to safety protocols.
- Coordinated with team members to maintain equipment and conduct community outreach for fire safety education.
FRONT DOOR SCREENER
SLV Health
Alamosa
04.2021 - 09.2022
- Conducted temperature checks and health screenings for visitors and staff, enforced health protocols, and ensured compliance with entry requirements.
- Monitored and controlled entry points to enhance safety and security for all individuals.
- Maintained clean, organized screening area while supporting incident reporting and emergency response protocols.
HOUSEKEEPER
SLV Health
Alamosa
04.2018 - 04.2021
- Maintained cleanliness and sanitation in guest rooms and common areas.
- Dusting, vacuuming, mopping floors, changing linens, and restocking supplies.
- Conducted routine inspections to uphold quality standards, reported maintenance issues, and delivered customer service to enhance guest experience.
LINECOOK
Conejos Rancj
Antonito
05.2017 - 09.2017
- Prepared and cooked high-quality dishes in a fast-paced kitchen, ensuring compliance with food safety and sanitation standards to deliver safe dining experiences.
- Prepared and cooked diverse menu items to meet customer preferences.
- Collaborated with kitchen staff to ensure timely service and efficient operations, managed inventory and supplies, and maintained a clean, organized workspace to enhance kitchen functionality.
- Streamlined communication among staff to ensure efficient meal service. among team members to streamline meal service during high-demand periods.
DELI/ BRAKERY
Home Town
Antonito
06.2013 - 05.2017
- Guided customers in selecting and preparing deli and bakery items, ensuring product quality and freshness.
- Ensured cleanliness and organization of workstations while operating machinery and adhering to safety protocols.
- Worked with team members to fulfill customer demands and improve service efficiency.
TRAIN CAR CLEANER/ GROUNDKEEPER
Cumbres&Toltec Scenic Railroad
Antonito
05.2010 - 05.2012
- Ensured cleanliness and safety of train cars and grounds through thorough cleaning, sanitizing, and waste disposal, enhancing passenger experience.
- Maintained cleanliness of passenger cars to enhance overall presentation. to maintain high standards of cleanliness and presentation.
- Thoroughly cleaned passenger cars to meet hygiene standards. to maintain high standards of cleanliness and presentation.
- Performed regular inspections to identify maintenance needs and ensured compliance with safety regulations, contributing to a safe and tidy environment for passengers and staff.
- Conducted inspections of train car interiors to ensure cleanliness and identify repairs. of train cars for damage and cleanliness. for damage and reported maintenance needs promptly.
Education
HIGH SCHOOL - mathematics, sciences, humanities
South Conejos High Scholl
Antonito, CO 08.2001 - 01.2004
CNA - Certified Nursing Assistant training
Trandia
AlamosaSkills
- Patient admissions
- Patient intake
- Insurance verification
- Prior authorization
- HIPAA compliance
- Patient-centered care
- Patient support
- Communication
- Telephone etiquette
- Teamwork
- Adaptability
- Critical thinking
Timeline
ADMITTING CLARK/ PHONE REP
SLV Health
09.2022 - Current
FRONT DOOR SCREENER
SLV Health
04.2021 - 09.2022
HOUSEKEEPER
SLV Health
04.2018 - 04.2021
LINECOOK
Conejos Rancj
05.2017 - 09.2017
DELI/ BRAKERY
Home Town
06.2013 - 05.2017
VOLUNTEER FIREFIGHTER
Antonito fire dept.
09.2012 - 12.2023
TRAIN CAR CLEANER/ GROUNDKEEPER
Cumbres&Toltec Scenic Railroad
05.2010 - 05.2012
HIGH SCHOOL - mathematics, sciences, humanities
South Conejos High Scholl
08.2001 - 01.2004
CNA - Certified Nursing Assistant training
Trandia