Mandi Gonzales
Albuquerque,NM
Overview
13
13
years of professional experience
Work History
Dispatcher office manager bookkeeping
Rpmroadside
Albuquerque, NM
07.2020 - Current
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Managed incoming calls, emails, and faxes to efficiently assign and prioritize tasks
- Collaborated with drivers to optimize routes and minimize delivery times
- Resolved customer complaints or issues related to deliveries in a timely manner
- Developed strong relationships with vendors to ensure timely delivery of supplies and materials
Data Entry Clerk
Gatcha covared
Albuquerque, NM
01.2013 - Current
- My responsibilities as a clerk was to answer the phones make appointments cancel appointments let customers know when the product was ready filing each customer in alphabetical order cleaning front office checking voice mail returning prayer phone calls
Registered Behavioral Technician (RBT)
Centria autism
Albuquerque, NM
06.2021 - 10.2023
- Implemented individualized behavior intervention plans (BIPs) for clients based on their specific needs and goals
- Utilized applied behavior analysis (ABA) techniques to teach and reinforce adaptive skills, such as communication, social interaction, and daily living activities
- Collected data on client progress during therapy sessions to track skill acquisition and behavioral changes over time
- Provided one-on-one therapy sessions in various settings including homes, schools, and clinics
- Assisted in conducting functional behavior assessments (FBAs) to identify the underlying causes of challenging behaviors
- Demonstrated patience and empathy when working with individuals with autism spectrum disorder (ASD) or other developmental disabilities
- Attended regular supervision meetings with Board Certified Behavior Analysts (BCBAs) to review client progress and receive guidance on treatment strategies
- Assisted in the development and implementation of behavior intervention plans (BIPs) to address challenging behaviors that hindered clients' progress
- Collaborated with families to provide training on implementing behavior management techniques at home, ensuring consistency across environments
- Supported clients during transitions between activities or settings, using visual schedules and social stories as aids for smooth transitions
- Monitored client safety during therapy sessions, identifying potential hazards and taking appropriate preventive measures
- Provided feedback to BCBAs regarding treatment plan effectiveness or suggested modifications based on direct observations of client progress
Timeline
Registered Behavioral Technician (RBT)
Centria autism
06.2021 - 10.2023
Dispatcher office manager bookkeeping
Rpmroadside
07.2020 - Current
Data Entry Clerk
Gatcha covared
01.2013 - Current