Mandi Juchno - OFFICE MANAGER /CLINICAL ASSISTANT - Shawn M. Perce Orthodontics

Summary

Dedicated Front Desk and Clinical Assistant with extensive experience in insurance verification, contract management, and inventory control. Expertise in Microsoft Word and Excel ensures the consistent delivery of exceptional customer service while upholding operational integrity. Proven track record of streamlining daily operations and maintaining precise financial records, significantly enhancing overall efficiency. Strong multitasking abilities, combined with a commitment to patient care and fostering positive guest relations, contribute to a welcoming and effective healthcare environment.

Overview

18

years of professional experience

1

Certification

Work History

OFFICE MANAGER /CLINICAL ASSISTANT

Shawn M. Perce Orthodontics

St. Johns, Florida

06.2007 - Current

In my role as Office Manager/Clinical Assistant, I am responsible for verifying insurance benefits to ensure accurate billing and proper client coverage, effectively minimizing billing discrepancies
I managed and prepared contracts, ensuring compliance with company policies and regulatory standards to maintain operational integrity
Additionally, I oversee inventory management, proactively ordering and maintaining supplies to meet the practice's needs, which helped streamline daily operations
I efficiently processed payments, ensuring financial records were up-to-date and accurate
On the clinical side, I assisted with patient care by preparing individuals for procedures, changing arch wires, taking impressions for study models and retainers, fitting and cementing bands, and performing diagnostic x-rays
My work contributed to both the smooth running of the office and the quality of care provided to patients

Education

COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -

Hampton High School

Allison Park, PA

Skills

Microsoft Word
Microsoft Excel
Customer Service
Time Management

Communication
Organization
Dependability
Teamwork