Mandi Zawadzki
Pittston,PA
Summary
Compassionate Behavioral Health Technician with hands-on experience in providing mental health services to diverse populations. Proficient in implementing treatment plans, documenting patient progress and facilitating therapeutic activities for clients. Strong interpersonal skills enable effective communication with patients, families and healthcare teams. Have contributed significantly to improvements in patient outcomes by promoting positive behavioral changes.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Behavioral Health Technician
Children Service Center
Wilkes-Barre, Pennsylvania
01.2023 - Current
- Provided direct care and support to children with behavioral health needs.
- Assisted in implementing individualized treatment plans for children.
- Monitored and documented patient behavior and emotional well-being regularly.
- Collaborated with multidisciplinary teams to ensure comprehensive care.
- Educated families about strategies for managing behavioral challenges.
- Facilitated group activities to promote social skills and teamwork.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Provided crisis intervention services to patients in need.
Community Work Volunteer
FSB, INC Forward Support Base
Wilkes-Barre, PA
09.2021 - 09.2022
- Collaborated with team members to develop outreach materials for community awareness.
- Engaged with local organizations to build partnerships and expand volunteer opportunities.
- Built relationships with members of the community by attending events and engaging in conversations about their experiences.
- Helped coordinate clothing drives and donation centers providing free items to those in need.
- Collaborated with other volunteers to plan activities that contributed to the well-being of disadvantaged members of the community.
Education
Master of Social Work - Social Work
Shippensburg University of Pennsylvania
Shippensburg, PA 09.2018 - 05.2025
Skills
- Crisis intervention (Safe Crisis Management Certified)
- Treatment planning
- Behavioral observation
- Trauma-informed care
- Conflict de-escalation
- Multidisciplinary collaboration
- Community outreach
- Activity facilitation
- Group facilitation
- Family support services
- Time management
- Conflict resolution
- Multicultural competence
Timeline
Behavioral Health Technician
Children Service Center
01.2023 - Current
Community Work Volunteer
FSB, INC Forward Support Base
09.2021 - 09.2022
Master of Social Work - Social Work
Shippensburg University of Pennsylvania
09.2018 - 05.2025