Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mandisa Mitchell

Slidell,La

Summary

CERTIFICATION

Hard-working professional with 24+ years of experience and a proven knowledge of back office operations, data entry, and executive support. Aiming to leverage my skills to successfully fill the Medical Assistant role at your company.

Overview

27
27
years of professional experience

Work History

Tax Preparer Specialist

Creole Boss Tax
01.2015 - Current
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Assessed client tax situations to determine best filing options.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.

Administrative Assistant

FIRST UNITARIAN CHURCH, OF NEW
01.2010 - 01.2015
  • FIRST UNITARIAN CHURCH OF NEW ORLEANS
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors

MEDICAL ASSISTANT

Sitter
08.2006 - 12.2009
    • Obtained and documented patient medical history, vital signs and current complaints at intake.
    • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
    • Collected and documented patient medical information such as blood pressure and weight.
    • Completed EKGs and other tests based on patient presentation in office.
    • Called and faxed pharmacies to submit prescriptions and refills.
    • Taught patients about medications, procedures, and care plan instructions.
    • Measured patient pulse oximetry.
    • Helped improve patient outcomes by educating and advising on relevant treatments and care.

MEDICAL CLERK

Downman Urgent Care, CLERK LL
03.2005 - 01.2006
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Followed up with providers to address requests and concerns.
  • Gathered information from clients regarding associated medical providers.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.
  • Supported medical staff by providing organized and accurate medical records.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient confidence by keeping patient records information confidential.
  • Reviewed charts and flagged incomplete or inaccurate information.

Medical Records Clerk

Ochsner Clinic
02.1997 - 03.2005
  • File charts
  • File lab report
  • Make sure patients records reach doctors office
  • Start transferring records to new epic system
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.
  • Analyzed complex medical records to identify discrepancies in accuracy and completeness.

Education

Associate of Arts - Criminal Justice

Delgado Community College
New Orleans, LA
05.2015

Associate of Applied Science - Medical Assistant

BYMAN COLLEGE
New Orleans, LA
10.1995

Skills

  • Disciplinary Enforcement
  • Monitor Vital Signs
  • Family Schedule Development
  • Administering Medicines
  • Patient Awareness
  • Review Cases
  • Scheduling Medical Appointments
  • Tactical Communications
  • Mobility Devices
  • Information Services
  • Payroll and Benefits Administration
  • Sorting and Labeling
  • Microsoft Office

Additional Information

  • References available upon request

Timeline

Tax Preparer Specialist

Creole Boss Tax
01.2015 - Current

Administrative Assistant

FIRST UNITARIAN CHURCH, OF NEW
01.2010 - 01.2015

MEDICAL ASSISTANT

Sitter
08.2006 - 12.2009

MEDICAL CLERK

Downman Urgent Care, CLERK LL
03.2005 - 01.2006

Medical Records Clerk

Ochsner Clinic
02.1997 - 03.2005

Associate of Arts - Criminal Justice

Delgado Community College

Associate of Applied Science - Medical Assistant

BYMAN COLLEGE
Mandisa Mitchell