Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Ringquist

Waynesboro,PA

Summary

Highly-motivated employee with years of experience in communication and following directions. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Waitress

Toledos Pizza
Waynesboro, PA
10.2022 - Current
  • Provided excellent customer service to ensure repeat customers.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Took orders from patrons accurately and efficiently.
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.

Waitress

Brothers Pizza & Restaurant
Waynesboro, PA
08.2022 - 03.2024
  • Provided excellent customer service to ensure repeat customers.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Worked efficiently in fast paced environments.
  • Adapted quickly to changes with technology/ learning new online systems.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Assisted other wait staff members in times of heavy customer traffic.

Server

Motery Country Club
Waynesboro, PA
06.2023 - 10.2023
  • Worked efficiently with event host to coordinate events.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Cashier

Martins Food Store
Waynesboro, PA
10.2021 - 02.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

•Memorized codes to find items.

Education

High School Diploma -

Waynesboro Area Senior High School
Waynesboro, PA
06-2023

Skills

  • Communicating and understanding directions
  • Hardworking
  • Proficient in adapting to any situations
  • Works well with computers and other technology and programs
  • Customer Service
  • Order Management
  • Payment Processing
  • Team Collaboration
  • Complex Problem-Solving
  • Upselling
  • POS operation
  • Relationship Management
  • Banquet Coordination
  • Positive and professional

Timeline

Server

Motery Country Club
06.2023 - 10.2023

Waitress

Toledos Pizza
10.2022 - Current

Waitress

Brothers Pizza & Restaurant
08.2022 - 03.2024

Cashier

Martins Food Store
10.2021 - 02.2022

High School Diploma -

Waynesboro Area Senior High School
Amanda Ringquist