Mandy Bennett
Ada,OK
Summary
Dedicated behavioral health professional with six years of experience in diverse clinical environments. Strong skills in patient advocacy, crisis intervention, and treatment coordination. Experienced in managing clinical operations and electronic health records, ensuring high-quality customer service. Actively pursuing a Bachelor of Science in Psychology – Behavioral Health, maintaining a 3.9 GPA.
Overview
11
11
years of professional experience
Work History
TMS Technician & Clinical Operations Assistant
Robert O Morton M.D., PLLC
Ada, OK
01.2024 - Current
- Administer Transcranial Magnetic Stimulation (TMS) treatments, enhancing recovery for individuals receiving mental health services.
- Assist with Spravato consultations and provide patient observation and support during treatment sessions.
- Monitor patient well-being and communicate concerns to providers when appropriate.
- Maintain accurate documentation in electronic health records and REMS systems.
- Coordinate scheduling, patient intake, and check-in/check-out procedures, ensuring seamless patient flow and timely medication refills.
- Foster positive therapeutic relationships with patients while supporting treatment engagement and continuity of care.
Registered Behavior Technician
Kids Choice Therapy
Ada, OK
02.2023 - 09.2023
- Implemented individualized treatment plans and monitored client progress through data collection and observation.
- Delivered behavioral therapy services that enhanced social and communication skills for children with autism spectrum disorder and developmental disabilities.
- Collaborated with families, educators, and healthcare professionals to create a holistic support network for client success.
- Executed crisis intervention and behavioral support strategies to ensure safety and stability in challenging situations.
Laborer
Beacon Tremont
Ada, OK
04.2021 - 01.2023
- Collaborated in team environment to uphold safety and productivity standards.
- Executed project plans and adhered to safety procedures and quality expectations in fast-paced work setting.
- Operated heavy machinery for loading and unloading materials efficiently.
- Maintained a clean and organized work environment to ensure safety standards.
- Assisted in inventory management by tracking supplies and materials.
Lead Registered Behavioral Therapist
BC Behavioral
Edmond, Oklahoma
03.2020 - 03.2021
- Delivered targeted behavioral interventions and skill-building services, enhancing developmental progress for children with disabilities.
- Facilitated social skills development while collaborating with multidisciplinary treatment teams to optimize client care.
- Monitored treatment outcomes and maintained detailed client records to ensure accurate tracking of client progress.
- Assisted families in understanding and implementing behavioral support strategies
Behavioral Health Technician
Rolling Hills Hospital
Ada, OK
10.2018 - 03.2020
- Implemented de-escalation strategies to stabilize patients during critical behavioral situations.
- Facilitated patient support in inpatient behavioral health setting through observation, intervention, and therapeutic engagement to promote recovery.
- Coordinated with psychiatrists, nurses, social workers, and case managers to achieve patient recovery goals.
- Maintained confidentiality and compliance with HIPAA regulations.
Cage Cashier
Chickasaw Nation
Ada, OK
02.2016 - 08.2018
- Processed cash transactions for gaming and customer services efficiently.
- Followed strict security protocols when handling large sums of money.
- Maintained compliance with gaming regulations and internal policies.
- Performed daily balancing activities including count-downs, verifications, and reconciliations.
- Resolved customer issues promptly to ensure a positive environment.
- Assisted customers with inquiries regarding gaming and payouts.
- Collaborated with team members to enhance customer service experiences.
- Trained new staff on cash handling procedures and customer interaction.
Education
Bachelor of Science - Psychology – Behavioral Health
East Central University
Ada, OK05-2028
High School Diploma -
Byng High School
Ada, OK05-2015
Skills
- Patient Engagement
- Behavioral Health Services
- Crisis Intervention & De-escalation
- Patient Observation & Monitoring
- Treatment Coordination
- Patient Referral Coordination
- Electronic Health Records (EHR)
- HIPAA & Confidentiality Compliance
- Scheduling & Clinical Operations
- Documentation & Data Collection
- Multidisciplinary Team Collaboration
- Communication and Active Listening
Timeline
TMS Technician & Clinical Operations Assistant
Robert O Morton M.D., PLLC
01.2024 - Current
Registered Behavior Technician
Kids Choice Therapy
02.2023 - 09.2023
Laborer
Beacon Tremont
04.2021 - 01.2023
Lead Registered Behavioral Therapist
BC Behavioral
03.2020 - 03.2021
Behavioral Health Technician
Rolling Hills Hospital
10.2018 - 03.2020
Cage Cashier
Chickasaw Nation
02.2016 - 08.2018
Bachelor of Science - Psychology – Behavioral Health
East Central University
High School Diploma -
Byng High School