Vanize Martinez
McAllen,TX
Summary
Patient-oriented Clinical Supervisor with 2 year background, seeking to bring talent and expertise to growing organization. Skilled in developing programs to improve nurse and staff competencies and patient outcomes. Accomplished in helping set high professional performance standards leading to delivery of high-quality services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Operations Manager
Vigilance Health Inc
Calabasas, CA
08.2023 - Current
- Created and maintained project timelines for multiple concurrent projects.
- Supervised 20 staff members and provided periodic performance evaluations.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
- Coordinated weekly work schedules for department employees.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Manage, meet and collaborate with Partner Clinics to review Monthly metrics and discuss new service launch.
- Develop workflows and conduct training on changes for Care Management Staff
Chronic Care Manager Supervisor
Vigilance Health Inc
Calabasas, CA
11.2022 - 08.2023
- Participated in team meetings with other staff members to discuss case management issues.
- Managed a team from 5-20 of combined LPN/ MA Care Managers
- Performed QA Checks weekly to ensure PCMH documentation guidelines and calls within CMS guidelines.
- Reconcile Metric data reported by staff
- Developed and adjust workflows for CM staff
- Weekly One on Ones with staff
- Develop and Perform Performance review with staff
- Reported staff daily, weekly and monthly metrics
- provide staff with all support necessary
- Trained new hire staff
LVN Chronic Care Manager, Remote
VIGILANCE HEALTH INC.
06.2021 - 11.2022
- Call complete case load monthly and update / create care plans for all patients
- Bi annual Audits performed for HEDIS/ UDS Measures
- Identify and prioritize patients’ needs and preferences
- Develop quantifiable goals and outcomes to promote the patients ability to self-manage
- Coach patients on chronic conditions, preventative care and physician directives.
- Maintained accurate medical records for each patient utilizing electronic health record systems.
- Monitored patient progress, reported changes to physician and provided education to families regarding medical conditions.
- Provided emotional support to patients and their families during difficult times.
- Participated in team meetings to discuss patient progress and plan treatment goals accordingly.
- Instructed patients on proper self-care techniques such as medication administration, nutrition management and disease prevention strategies.
- Educated patients about preventative measures for healthy living such as exercise routines, dietary guidelines and smoking cessation programs.
COVID TESTER
ST. JOHN WELL CHILD AND FAMILY CENTER
08.2020 - 09.2020
- Perform nasopharyngeal swabs on symptomatic and asymptotic patients
- Daily monitoring of Covid-19 PCR results
- Daily reporting of negative/ positive results.
- Recorded and documented test results to compare to expected results.
LVN Case Manager
Central City Community Health Center
Rosemead, CA
11.2015 - 07.2020
- Case Management Duties Include: Screening labs, coordinating medication refills, taking verbal authorizations and orders for referrals and new medications, tracking injections, immunizations, hospital admissions and discharges, assist in coordination hospital follow up visits, auditing charts to insure there is proper documentation for Home Health referrals per Medicare guidelines, participating in team and corporate huddles
- Training new LVN staff for Case Management positions.
LVN Field Nurse
Central Home Health
07.2015 - 11.2015
- Duties consist of taking vitals, organizing patient’s medications, documenting patients’ assessment, communicating with case manager when indicated.
Education
LVN Diploma -
American Career College
Ontario, CA02.2013
High School Diploma -
Diamond Ranch High School
Pomona, CA05.2012
Skills
- Patient Engagement
- Clinical Quality Improvement
- Clinical Leadership
- Clinical Documentation
- Team Management
- Patient Care and Education
- Resource Management
- Managerial Experience
- Patient Health Education
- Developing Training Programs
- Staff Development
- Nursing Protocols
- Case Management
- Team Meetings
- Patient Education
- Training and Mentoring
- Patient Care Management
- Staff Supervision
Certification
- CPR / BLS American Heart Association
- VN286579
Timeline
Clinical Operations Manager
Vigilance Health Inc
08.2023 - Current
Chronic Care Manager Supervisor
Vigilance Health Inc
11.2022 - 08.2023
LVN Chronic Care Manager, Remote
VIGILANCE HEALTH INC.
06.2021 - 11.2022
COVID TESTER
ST. JOHN WELL CHILD AND FAMILY CENTER
08.2020 - 09.2020
LVN Case Manager
Central City Community Health Center
11.2015 - 07.2020
LVN Field Nurse
Central Home Health
07.2015 - 11.2015
LVN Diploma -
American Career College
High School Diploma -
Diamond Ranch High School
- CPR / BLS American Heart Association
- VN286579
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