Summary
Overview
Work History
Education
Skills
Languages
Work Authorization
Timeline
Mandy Bonner

Mandy Bonner

Tulsa,OK

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced in fast-paced environments and adaptable to last-minute changes.

Overview

8
8
years of professional experience
1
1
year of post-secondary education

Work History

Sales Lead

Journey's Retail
Tulsa, Oklahoma
12.2025 - Current
  • Sales team to enhance customer engagement and improve service standards.
  • Trained new staff on product knowledge and effective sales techniques.

Guest Service Team Leader

Flying J's
Tulsa, Oklahoma
03.2025 - 12.2025
  • Led guest service team to enhance customer engagement and satisfaction.
  • Trained new team members on service protocols and operational procedures.
  • Coordinated scheduling to ensure adequate coverage during peak hours.

Supply Chain

Macy's, Inc
Owasso, United States
09.2024 - 02.2025
  • Packing orders , picking customers orders or putting away product in warehouse locations

Fulfillment Associate

Amazon Fulfillment Services, Inc
Tulsa, United States
11.2023 - 08.2024
  • Worked in fulfillment center Stowing products or packing orders

Assistant Manager

Maid To Order
Tulsa, United States
07.2019 - 08.2023
  • Trained to clean residential clients homes and various Commercial Properties

Host/Hostess

Olive Garden Restaurant
Catoosa, United States
02.2018 - 04.2022
  • Seated customers, busses tables and sometimes filled in for servers

Education

Partial Certification - Medical Secretary

Career Point Business School, Tulsa, Oklahoma
08.2020 - 06.2021

GED -

Tulsa Technology Center, Tulsa, Oklahoma, United States
GED

Skills

  • Warehouse
  • Customer service
  • Stocking
  • Res & Comm Cleaning
  • Fast Learner
  • Cash handling
  • Sales/Retail
  • Order/Customer Fulfillment
  • Pallet Jack
  • Detail Oriented
  • Handheld scanners and devices
  • Upselling strategies

Languages

English, Fluent

Work Authorization

I am authorized to work in the following countries: United States.

Timeline

Sales Lead - Journey's Retail
12.2025 - Current
Guest Service Team Leader - Flying J's
03.2025 - 12.2025
Supply Chain - Macy's, Inc
09.2024 - 02.2025
Fulfillment Associate - Amazon Fulfillment Services, Inc
11.2023 - 08.2024
Career Point Business School - Partial Certification, Medical Secretary
08.2020 - 06.2021
Assistant Manager - Maid To Order
07.2019 - 08.2023
Host/Hostess - Olive Garden Restaurant
02.2018 - 04.2022
Tulsa Technology Center - GED,
Mandy Bonner