Mandy Downey
FREMONT,NE
Summary
Efficient Office Assistant with extensive experience in managing calls and in-person inquiries while supporting parents, students, coaches, and staff. Streamlined office processes to enhance efficiency and productivity through strong organizational and multitasking abilities. Contributed to high productivity levels by excelling in data entry, customer service, and schedule management.
Overview
6
6
years of professional experience
Work History
Athletics-Activities Senior Office Associate
Fremont Public Schools
FREMONT, NE
04.2022 - Current
- Manage daily office operations and maintain organized filing systems to ensure efficient workflow.
- Assist staff and coaches with scheduling meetings or practices and coordinate events on the school calendar.
- Manage all activities for home events and find workers.
- Created id’s for newly enrolled students and process reprints for lost cards.
- Coordinate the reservations for suburban and mini buses
- Help students get back into their chromebooks
- Help parents/students with PowerSchool
- Perform general office duties such as photocopying, faxing, scanning documents.
- Conduct data entry tasks with a high level of accuracy and efficiency.
- Assisted in the onboarding process for new hired coaches by preparing contracts
- Maintain filing systems, both electronic and physical, for easy document retrieval.
- Answer phone calls and provide customer service, addressing inquiries and or resolving issues promptly.
- Reserve and manage meeting room/gym space availability.
Accounts Payable and Receivable Clerk
Charleston Inc
Fremont, NE
05.2021 - 04.2022
- Processed invoices for timely payments to vendors and suppliers.
- Reconciled accounts payable and receivable transactions accurately.
- Managed vendor relationships to resolve billing discrepancies efficiently.
- Assisted in month-end closing procedures to ensure compliance.
- Used accounting software to enter and post accounts receivable documents.
- Monitored customer account details for payment activity.
- Calculated estimated weekly invoicing, prepared, and posted payments and followed up on aged receivables.
- Developed relationships with vendors through regular communication over the phone or email.
- Assisted in month-end closing procedures such as preparing journal entries and reconciling general ledger accounts related to Accounts Payable and Receivable activities.
Technical Support Network Aide
Fremont Public Schools
Fremont, NE
08.2020 - 05.2021
- Resolved printer issues throughout the building to ensure functionality for staff and students
- Created student ids for new students and reprinted lost ids to maintain accurate identification
- Updated PowerSchool information for students and parents
- Facilitated access for students to their Chromebooks
- Went through all returned mail and got address corrected
Education
Plattsmouth High School
Plattsmouth, NESkills
- Scheduling
- Meeting coordination
- Event coordination
- Document management
- File organization
- Data entry
- Invoice processing
- Accounts reconciliation
- Bookkeeping
- Office administration
- Administrative support
- Reception duties
- Front desk oversight
- Technical support
- Multi-line telephone operation
- Time management
- Conflict resolution
- Effective communication
- Accounts reconciliation
References
References available upon request.
Timeline
Athletics-Activities Senior Office Associate
Fremont Public Schools
04.2022 - Current
Accounts Payable and Receivable Clerk
Charleston Inc
05.2021 - 04.2022
Technical Support Network Aide
Fremont Public Schools
08.2020 - 05.2021
Plattsmouth High School