MANDY KREIMER
Cincinnati,OH
Summary
Dedicated professional with over 15 years of experience in training, relationship management, and program development, actively pursuing a full-time position within special education. Possesses a robust background in educating diverse audiences, crafting instructional materials, and fostering individual growth. Service-oriented and highly organized, committed to continuous learning, student success, and collaboration within the classroom and school community. Thrives in fast-paced environments while adapting swiftly to meet the evolving needs of students, staff, and families.
Overview
2026
2026
years of professional experience
Work History
Substitute Teacher
Local School Districts
Ohio
2025 - Current
- Delivered lesson plans across grade levels while maintaining structured, supportive classroom environments.
- Adapted instruction and behavior management strategies to meet student needs.
- Provided individualized support to students requiring additional assistance with assignments.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Girl Scout Troop Leader (Volunteer)
Girl Scouts of Western Ohio
2022 - Current
- Facilitated troop meetings, fostering teamwork and leadership skills among girls.
- Developed program curricula aligned with Girl Scout objectives and age-appropriate activities.
- Coordinated community service projects, enhancing local engagement and social responsibility.
- Mentored volunteers, providing training and support to strengthen troop operations.
Graduate Student – Masters of Science in Psycholog
Purdue Global University
2020 - 2025
- Graduate-level coursework emphasizing learning systems, motivation, leadership, and effective training practices.
- Applied psychological principles to support student engagement, classroom management, and differentiated learning.
- Developed strong analytical, observation, and assessment skills to support individual and group learning needs.
- Committed to continuous learning and evidence-based practices in educational settings.
Senior Account Manager
Great American Insurance Group
Cincinnati, OH
06.2018 - 03.2022
- Developed deep knowledge of customer businesses and relationships to company objectives: which resulted in the agreement of key a client to implement cost-saving compliance strategies one year before the plan.
- Created, pitched, and presented client educational programs, directly leading to end-user buy-in and revenue growth of 10+%.
- Eliminated process gaps by implementing new methods of standardized training for clients.
- Handled high-profile accounts worth up to $4.4MM while overseeing project implementations and researching viable existing business opportunities.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize the client experience.
- Employed strong program management skills to successfully understand and evaluate ongoing initiatives designed to monitor loss ratios.
- Utilized skills gained as an undergraduate student in Industrial-Organizational Psychology to streamline processes and internal communication resulting in cross training opportunities.
Regional Account Manager
G4S Compliance and Investigations
Raleigh, NC
08.2010 - 06.2018
- Increased territory revenue in 2016 by 10%
- Account metrics tracking completed monthly
- Managed new adjusting program accounts successfully maintaining two regional programs resulting in a $100,000 win for the Midwest Region
- Identify opportunities to grow business with existing clients resulting in cross selling opportunities with our international corporate investigations team
- Coordinate with colleagues to ensure SLA compliance
- Collaborate with operations team to service clients on a weekly basis
- Develop and maintain long-term relationships with accounts
- Streamlined services to ensure an atypical client received the services necessary to effectively manage their business goals, resulting in a 15% increase in revenue
- Maintain all weekly touch points with 100% compliance
Senior SIU Coordinator/Subrogation Specialist
Mitsui Sumitomo Insurance Group
Cincinnati, OH
08.2003 - 08.2010
- Increased the yearly recovery for the company by 57%
- Reviewed SIU Referrals for the existence of potential fraud
- Ensured the company is in compliance with state fraud guidelines
- Managed Investigation Services
- Developed the Special Investigation Unit
- Maintained a companywide fraud training program
- Created company newsletters: The Recovery Report
- Provided the newsletters on a quarterly basis, to all employees
- Reviewed and recommend settlements for all lines of business
- Negotiated timely and equitable settlements
- Evaluated, recommended and managed vendor services
Education
Master of Science - Psychology, Industrial And Organizational Psychology
Purdue Global
Lafayette, IN03-2025
Bachelor of Arts - Criminal Justice
Northern Kentucky University
01.2003
Skills
- Group and individual instruction
- Classroom management
- Relationship building and management
- Student engagement
- Positive reinforcement
- Behavior management
- Lesson plan implementation
- Special education
Timeline
Senior Account Manager
Great American Insurance Group
06.2018 - 03.2022
Regional Account Manager
G4S Compliance and Investigations
08.2010 - 06.2018
Senior SIU Coordinator/Subrogation Specialist
Mitsui Sumitomo Insurance Group
08.2003 - 08.2010
Substitute Teacher
Local School Districts
2025 - Current
Girl Scout Troop Leader (Volunteer)
Girl Scouts of Western Ohio
2022 - Current
Graduate Student – Masters of Science in Psycholog
Purdue Global University
2020 - 2025
Master of Science - Psychology, Industrial And Organizational Psychology
Purdue Global
Bachelor of Arts - Criminal Justice
Northern Kentucky University