MANDY RIOS
Converse,TX
Summary
Looking for an opportunity to advance professionally at my next career in customer services, food quality, sanitation, and safety.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Club Server/ Bartender/ Cashier
Army Residence Community
San Antonio, TX
11.2011 - Current
- Server – interact with residents to obtain and fulfill dining needs.
- Utilize multitasking abilities to maintain a positive dining experience for multiple tables.
- Honed cocktail preparation skills to elevate customer service experience.
- Assisted residents with store purchases, leveraging strong people skills and proficiency in POS systems.
- Cleaned and organized store between customers to streamline ordering and maintain an inventory-friendly environment.
Cashier/ Grill Cook
McDonald's
San Antonio, TX
01.2007 - 01.2011
- Cashier – Engaged with customers via intercom (drive thru) or in person using POS to accurately and swiftly input orders.
- Provide customers with completed order including entrées, drinks, sides and condiments.
- Cleaned and stocked work area to ensure efficient service flow.
- Grill Cook – Follow orders on the KDS screen to rapidly prepare all ordered menu items.
- Use up to date recipes and procedures to ensure high quality results.
- Conducted thorough cleaning of grills to maintain hygiene standards., floors and counters while taking advantage of the MDS book's information on proper PPE to do so safely.
Education
Some College (No Degree) - Legal Studies
Career Point College
San Antonio, TXSkills
- Beverage Mixing
- Food Presentation
- Customer service
- Multitasking and organization
- Mixology techniques
- Adaptability
- Communication
- Reliability
Certification
- Food Safety
- TABC
References
- Krystal Almendarez, Assistant Director Of Operations, 210-646-3320, Army Residence Community
- Frank, Aguilar, Food Service Director, 210-606-3958, Village at Incarnate Word
- Bree, Busbee, Co Worker, 210-773-1628, McDonalds
Timeline
Club Server/ Bartender/ Cashier
Army Residence Community
11.2011 - Current
Cashier/ Grill Cook
McDonald's
01.2007 - 01.2011
Some College (No Degree) - Legal Studies
Career Point College