Addison Harvey
Plainfield,IL
Summary
Early-career server and bartender with strong POS operation, cash handling, and guest relations skills. Known for accurate order entry, calm service during busy shifts, and careful alcohol service.
Overview
8
8
years of professional experience
Work History
Server/bartender
Buffalo Wild Wings
Plainfield, New Hampshire
12.2021 - Current
- Welcomed guests with a friendly smile at the entrance. at Buffalo Wild Wings sports bar and reviewed menu specials.
- Mixed cocktails and served beer, wine, and nonalcoholic drinks.
- Took food and beverage orders using a POS system with accurate communication.
- Delivered wings, appetizers, and drinks to tables promptly.
- Resolved guest requests and complaints with calm, friendly service.
- Checked identification and followed alcohol service policies carefully.
- Processed payments, closed checks, and balanced cash drawer.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Effectively multitasked within a fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Greeted guests with friendliness and professionalism.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Engaged in light-hearted conversation with customers to create a welcoming atmosphere. with customers to provide enjoyable bar experience.
- Described drink flavors and taste profiles to help customers with ordering decisions.
- Cleaned tables, restocked bar supplies, and maintained dining area.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Arranged bottles and glasses behind the bar to make attractive displays.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Neatly sliced and pitted fruit for garnishing drinks.
- Greeted frequent visitors by name and explained new promotions.
cashier
culvers
Joliet, IL
01.2019 - 07.2021
- Greeted guests at Culver's with friendly, accurate cashier service
- Took food orders and entered items into register systems
- Handled cash, credit, and mobile payments with care
- Answered menu questions and suggested Culver's menu items
- Coordinated with kitchen staff on order timing and corrections
- Maintained clean counter, lobby, and front service areas
- Supported drive-thru guests with fast, courteous order processing
Education
Associate of Arts - Elementary Education
Joliet Junior College
Joliet, IL08-2025
Skills
- Alcohol service
- Beverage mixing
- Beverage presentation
- POS management
- Cash handling
- ID verification
- Guest relations
Timeline
Server/bartender
Buffalo Wild Wings
12.2021 - Current
cashier
culvers
01.2019 - 07.2021
Associate of Arts - Elementary Education
Joliet Junior College