Mandy Stanley
Abilene,TX
Summary
Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement.
Overview
5
5
years of professional experience
Work History
Machine Operator
Primal
Abilene, TX
08.2023 - 11.2023
- Monitor the feed and speed of machines during the machining process.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Maintain records of completed work and production data including volume produced and time required for each task.
Shift Leader
Taco Bell
San Angelo, Texas
04.2023 - 07.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and professionally.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Customer Service Representative
HS Financial
San Angelo, TX
01.2022 - 12.2022
- With 1 year of experience in telephone customer service, this included tech support and customer care
- Familiar with customer service software, conflict resolution, and possess a positive attitude.
- Answered inbound calls, chats and emails to facilitate customer service.
Assistant Manager
Cals Convenience
San Angelo, Texas
09.2021 - 01.2022
- I'd do inventory, data entry, assist associates with customers, interview potential new hires.
Manager
Taco Bueno
San Angelo, Texas
04.2019 - 09.2021
- Outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy
- Great working with a team.
San Angelo, Texas
Education
High School Diploma -
Premier High School
05.2020
Skills
- Issue and Complaint Resolution
- Quality Assurance Controls
- Inbound and Outbound Calling
- Customer Service
- Upbeat and Positive Personality
- Order and Refund Processing
- Call Documentation
- Materials Management
- Quality Control
- Workplace Safety
- Safety Compliance
- Machinery Operation
- Assembly Procedures
- Teamwork and Collaboration
- Administration work
Timeline
Machine Operator
Primal
08.2023 - 11.2023
Shift Leader
Taco Bell
04.2023 - 07.2023
Customer Service Representative
HS Financial
01.2022 - 12.2022
Assistant Manager
Cals Convenience
09.2021 - 01.2022
Manager
Taco Bueno
04.2019 - 09.2021
High School Diploma -
Premier High School