MANDY SWANSON
Summary
Experienced with coordinating and overseeing shipping operations to ensure timely delivery and accuracy. Utilizes strategic planning and problem-solving skills to optimize logistics workflows. Track record of enhancing team collaboration and maintaining high operational standards. Assisted in Production Scheduling and conducted meetings with sales team and production manager. Account receivable, payables and approvals.
Overview
15
15
years of professional experience
Work History
Cook/Cashier Assistant
Lakeview Market
06.2010 - Current
- Developed and refined recipes, enhancing menu offerings based on seasonal availability.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Trained new cooks on preparation techniques and kitchen equipment operation.
- Streamlined food preparation processes, reducing waste and improving efficiency.
Shipping Manager/Administrative HR Assistant/Product Specialist
Rogers Manufacturing Corporation
04.2013 - 08.2025
- Assisted in coordinating shipping schedules and logistics for timely delivery of goods.
- Learned to operate inventory management systems for tracking shipments and stock levels.
- Supported compliance with safety regulations in shipping processes and warehouse operations.
- Provided administrative support by maintaining accurate shipping records and documentation.
- Collaborated with team members to ensure efficient loading and unloading of shipments.
- Adapted quickly to new technologies and tools related to shipping operations.
- Contributed to problem-solving discussions regarding shipment delays or issues encountered during transport.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
- Lead team of 6 employees packaging, palletizing and shipping up to 10 Truck Loads of Trusses per day.
- Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
- Conducted research to address shipping errors and packaging mistakes.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Assisted in maintaining employee records and documentation for compliance and accuracy.
- Provided administrative support for payroll processing, ensuring timely submission of information.
- Maintained accurate employee records, ensuring compliance with federal and state regulations regarding personnel files.
- Contributed to a positive work environment by assisting in the planning and execution of employee appreciation events.
- Managed complex scheduling tasks for multiple team members, ensuring deadlines were met consistently.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Responded to employee inquiries regarding benefits and other HR topics.
Education
High School Diploma -
Cheatham County Central High School
Ashland City, TNSkills
- Customer engagement
- Problem-solving abilities
- Team leadership
- Interactive communication skills
- Microsoft Excel
- Invoicing
- Load planning
- Shipping documentation
- Shipping coordination
- Accounting
- Data entry
- Invoice verification
Timeline
Shipping Manager/Administrative HR Assistant/Product Specialist
Rogers Manufacturing Corporation
04.2013 - 08.2025
Cook/Cashier Assistant
Lakeview Market
06.2010 - Current
High School Diploma -
Cheatham County Central High School
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