Mandy Tingley
Camanche
Overview
8
8
years of professional experience
Work History
Returns
Colony Brands
09.2024 - 12.2024
- Managed customer returns professionally, following store policies while ensuring client satisfaction.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
Owner
Hides Inn
06.2022 - 01.2024
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Shift Manager
Buffalo Wild Wings
08.2016 - 02.2022
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
No Degree - Nursing
Clinton Community College
Clinton, IADiploma - General Studies
Clinton High
Clinton, IA05.2004
Skills
Strong organizational skills Reliable and a fast learner
Timeline
Returns
Colony Brands
09.2024 - 12.2024
Owner
Hides Inn
06.2022 - 01.2024
Shift Manager
Buffalo Wild Wings
08.2016 - 02.2022
No Degree - Nursing
Clinton Community College
Diploma - General Studies
Clinton High
Similar Profiles
Caleighann SlaterCaleighann Slater
Customer Service Representative at Colony BrandsCustomer Service Representative at Colony Brands
Grace KurowskiGrace Kurowski
Customer Service Representative at Colony BrandsCustomer Service Representative at Colony Brands
Heather BisherHeather Bisher
Instructional Designer at Colony BrandsInstructional Designer at Colony Brands
BRADLEY BARTELLBRADLEY BARTELL
Maintenance Technician at Colony BrandsMaintenance Technician at Colony Brands
Ireland LiddleIreland Liddle
Server at MexibroServer at Mexibro