Mandy Tingley
Camanche
Overview
8
8
years of professional experience
Work History
Returns
Colony Brands
09.2024 - 12.2024
- Managed customer returns professionally, following store policies while ensuring client satisfaction.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
Owner
Hides Inn
06.2022 - 01.2024
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Shift Manager
Buffalo Wild Wings
08.2016 - 02.2022
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
No Degree - Nursing
Clinton Community College
Clinton, IADiploma - General Studies
Clinton High
Clinton, IA05.2004
Skills
Strong organizational skills Reliable and a fast learner
Timeline
Returns
Colony Brands
09.2024 - 12.2024
Owner
Hides Inn
06.2022 - 01.2024
Shift Manager
Buffalo Wild Wings
08.2016 - 02.2022
No Degree - Nursing
Clinton Community College
Diploma - General Studies
Clinton High