Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Maneeya Ploysamut

Atlantic City,NJ

Summary

Customer-oriented Gambling Dealer loves fast-paced and action-driven environment of casino. Possesses basic math skills to quickly and accurately add. Takes appropriate steps to investigate exceptions, fraud, and potential violations.

Overview

8
8
years of professional experience

Work History

Server

Chaba Thai Restaurant
04.2023 - Current
  • Taking food and beverage orders and accurately entering them into the ordering system
  • Making menu item recommendations
  • Communicating any food allergy or special nutrition needs to kitchen staff
  • Ensuring all orders are filled quickly and accurately and that food is high quality
  • Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
  • Promptly addressing any customer service issues and referring to management if and when necessary
  • Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area.

Table Games Dealer and Supervisor (BJ/RO/CRAPS)

Harrah's Casino
12.2023 - 04.2025
  • Dealt table games such as blackjack, roulette, three-card poker, four-card poker, and high-card flush with a high degree of proficiency, as well as knowledge of the craps game.
  • Exercised discretion in handling challenging conflicts and cheating situations.
  • Monitored customers for cheating scams, and suspicious variations in play.
  • Instructed guests in gameplay, and encouraged betting to keep games profitable.
  • Managed accurate chip and cash transactions for players.
  • Completed proper payouts on each game to comply with gaming rules.
  • Ensured compliance with state gaming regulations through vigilant observation of table games and staff performance.
  • Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.

Hostess (American Cut)

Ocean Casino Resort
07.2022 - 07.2023
  • Greeting and seating guests
  • Managing Sevenroom before and during the shift to maximize guests that can dine with us
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the correct number of customers
  • Answering phone calls, taking reservations and answering questions
  • Assisting other positions in the restaurant as needed.

Production Warehouse Leader

Capswag
03.2021 - 06.2022
  • Organizing workflow to meet specifications and deadlines
  • Liaising with other managers to formulate objectives and understand requirements
  • Monitoring production to resolve issues
  • Supervising and evaluating the performance of production personnel (quality inspectors, workers, etc.)
  • Ensuring all safety and health standards are met to keep an organization accident-free
  • Setting productivity goals for each manufacturing team.

Sale Associate

Movado Company Store
08.2019 - 01.2020
  • Maintaining consistent product presentation, display building, promotional support, and pricing
  • Recommending items, directing customers to the selection, assisting customers with trying on merchandise, and adjusting size
  • Growing sales through merchandising
  • Acknowledging and resolving customer complaints, ensuring customer satisfaction, and providing professional customer support
  • Communicating with customers through various channels.

Server-Hostess

Thai Thai II Restaurant
06.2017 - 08.2019
  • Seating and serving customers including food and beverages, making recommendations upon request
  • Communicating with kitchen staff regarding customers' allergies, dietary needs, and other special requests
  • Also appropriately suggesting additional items to customers to increase restaurant sales
  • Maintaining a clean work area, equipment, utensils, silverware, and other daily shift responsibilities
  • Dedicated to ensuring customer satisfaction accessible and friendly.

Education

Bachelor of Fine and Applied Arts - Graphic and Advertising Design

BURAPHA UNIVERSITY
Chonburi

Skills

  • Stress Tolerance
  • Decision-Making
  • Self Motivation
  • Guest service
  • Team Collaboration
  • Professional appearance
  • Customer service

Languages

Thai
English

Timeline

Table Games Dealer and Supervisor (BJ/RO/CRAPS)

Harrah's Casino
12.2023 - 04.2025

Server

Chaba Thai Restaurant
04.2023 - Current

Hostess (American Cut)

Ocean Casino Resort
07.2022 - 07.2023

Production Warehouse Leader

Capswag
03.2021 - 06.2022

Sale Associate

Movado Company Store
08.2019 - 01.2020

Server-Hostess

Thai Thai II Restaurant
06.2017 - 08.2019

Bachelor of Fine and Applied Arts - Graphic and Advertising Design

BURAPHA UNIVERSITY

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Maneeya Ploysamut