Manesseh Rushing
Las Vegas,NV
Summary
Dynamic Customer Service Representative with a proven track record at Turtle Peak LLC, where I enhanced productivity by anticipating needs and streamlining processes. Skilled in complaint resolution and scheduling, I effectively trained teams, reducing inconsistencies by over 25%. My approach combines strong analytical abilities with exceptional interpersonal skills, driving customer satisfaction and team efficiency.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Turtle Peak Llc
10.2022 - Current
- Responded to customer requests for products, services, and company information.
- Cross-trained and provided backup support for organizational leadership.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Education
Diploma - General
Shadow Ridge High School
North Las Vegas, NV06.2019
Skills
- Scheduling
- Account updating
- Complaint resolution
- Tracking complaints
Timeline
Customer Service Representative
Turtle Peak Llc
10.2022 - Current
Diploma - General
Shadow Ridge High School
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