Manish Midha
Miami,FL
Summary
Dynamic leader with a proven track record at FIFA, adept in strategic planning and cross-functional communication. Excelled in enhancing operational efficiency and developing innovative transport solutions, leveraging expertise in technological tools and creative problem-solving. Achieved significant improvements in project planning and resource allocation, embodying a results-driven approach and talent development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Manager - Bus Management
FIFA
Miami, FL
02.2024 - Current
- Planning of bus operations for the FIFA World Cup 2026 in all host cities.
- Collaborated with client owners to define bus service operations.
- Strategic procurement of bus services in the North American market.
- Development of FIFA bus scheduling and monitoring bus software tools.
- Development of standard operating procedures for bus operations.
- Coordination with host city committees, and other external stakeholders.
- Streamlined allocation of resources to enhance operational efficiency.
Senior Client Services Manager
Mowalsalat Transport Co.
Doha, Qatar
12.2023 - 02.2024
- Coordination with the AFC Asian Cup 2023 LOC.
- Bus scheduling for various client groups.
- Liaised as a key point of contact for the transport company within the command center.
- Operations plans and other documentation.
- Final report writing.
Deputy Project Lead/ Cluster Manager
FIFA U-17 World Cup 2023
Surakarta, Indonesia
10.2023 - 12.2023
- Developed strategic plans to streamline venue transport operations.
- Bus and fleet operations.
- Risk analysis and management.
- Implemented effective training programs to enhance workforce skills.
Senior Manager - Traffic Management
EXPO 2023 Doha - Qatar (MACS)
Doha, Qatar
05.2023 - 10.2023
- Formulated traffic management strategy for Expo 2023 site.
- Engaged external stakeholders such as traffic police and Qatar rail.
- Development of crowd management and last-mile strategies.
- Optimized allocation of parking resources for improved utilization.
- Developed and implemented a comprehensive operations plan for VAPPs.
- Procurement of ground transport services and VAPPs printing.
Transport Group Leader – Bus Management
FIFA World Cup Qatar 2022 LLC
Doha, Qatar
01.2021 - 03.2023
- Client group and service level identification.
- Executed demand modeling tailored to each client group.
- Defining C4 (Command, Control, Communication, and Coordination) for operations with different stakeholders.
- Route planning in coordination with the traffic police and ISF.
- Resource requirement, tender plan, facilities design, technology requirement, organization design, staffing plan.
- Bus management, budget control, and optimization.
- Bus scheduling and rostering.
- Bus staff and driver training.
- Mobility plan integration.
Director – Operations
Qatar Manpower Solutions Co. (WISA)
Doha, Qatar
03.2019 - 12.2020
- Establishing infrastructure for Accommodation, catering, Transportation, Client affairs, Labor affairs, Training and call center
- Recruitment of workers from different countries
- Coordination with different embassies and ministries
- Defining all operational procedures, policies & strategic plan for company
- Receiving and analysis day-to-day reports from different sections of Operations department
- Cost control and budgeting for different aspects of Operations
- Identifying and addressing problems & Opportunities related to business
- Ensuring all legal regulatory documents are filled and monitoring compliance with laws and regulations
Senior Coordinator – Transport
IAAF Athletics World Championships Doha 2019
Doha, Qatar
12.2017 - 04.2019
- Identification of different client groups, their requirement and service level as per IAAF guidelines
- Evaluation of bus and car fleet requirement
- Budget estimation of department for vehicle requirement (Buses & Cars), staffing and others
- Resource requirement, Tender Plan, facilities design, technology requirement, Organization Design, Staffing Plan
- Developing overall operations plan for Bus fleet and Car Fleet Management
- Policy & Procedure designing for Event time Transport Operation
- RFID and GPS system Integration in all Athlete and Media Buses
- Defining C4 (Command, Control, Communication & Coordination) for operations with different stakeholders
- Route planning in coordination with Traffic police and ISF
Venue Transport Manager
FIFA U-17 WORLD CUP INDIA 2017
Goa, India
08.2017 - 10.2017
- Definition of client groups, Service levels, Resource requirement and Planning
- Route Planning in coordination with GOA Traffic police
- Gate management of Stadium in coordination with venue operations & Security FA
- Spectator facilitation and filtration for smooth movement from Park and walk
- Spectator management on different screening points in coordination with Goa Police – Security
Head of Transportation
UCI Road World Championship
Doha, Qatar
04.2016 - 11.2016
- Identification of client groups, demand analysis and defining their Service levels
- Process designing and Operation Plan for Bus, Car fleet & Water Taxi operations
- Process designing of In and Out of Residents from Pearl, Qatar in coordination with Security
- Planning of taxi ranks in coordination with Sydney cab and Karwa taxi
- Risk analysis and contingency planning
- Venue Transport Planning for Traffic Management, Parking Management in Pearl and DECC
Head of Transportation
Doha 2015- IPC Athletics World Championships
Doha, Qatar
05.2015 - 12.2015
- Identification of client groups, demand analysis, defining their Service levels
- Evaluation of bus (Wheelchair accessible & Non-Wheelchair accessible) and car fleet requirement
- Resource requirement, facilities design, technology requirement, Organization Design and respective budgeting
- Developing overall operations plan for Bus fleet and Car Fleet Management
- Audit report for wheelchair accessibility for required vehicles, loading zones and other Transport Areas
- Risk analysis and contingency planning
Senior Transport Manager
13th UN Congress on Crime Prevention & Criminal Justice
04.2015 - 05.2015
- Planning & Execution of Bus Operations
- Bus bay allocation and management in Transport Plaza as per defined schedule
- Venue Planning, Parking Management, Traffic flow control
- Venue planning in terms of load zones and parking identification in all 21 hotels for buses
- Management of Car fleet operations
- Defining secure perimeter for Transport operations as per requirement of UN security and ISF
- Bus Depot designing and management
Head (Buses Unit)
24th Men’s World Handball championship Qatar 2015
, Qatar
06.2014 - 03.2015
- Definition of client groups, Service levels, Security Levels and other requirements
- Resource requirement, facilities design, technology requirement, Organization Design, Staffing Plan
- Developing overall operations plan for Car & Bus fleet Management
- Spectator hubs, Park and ride bus operations
Transport Consultant
3rd Lusofonia Games
Goa, India
07.2013 - 05.2014
- Development of overall Transport Operations concept
- Defining level of service for all client groups
- Developing Security concepts for different client groups
- Coordination with Goa security and traffic police
- Development of VAPPs concept for parking management, venue management and traffic flow control
Head – Operations & Sourcing
Start edge Ventures India Pvt. Ltd.
New Delhi, India
04.2012 - 06.2013
- Product portfolio management
- Vendor Development - Finding and evaluating correct vendor as per sales team requirement
- Designing and developing the product according to customer needs
- Strategic Sourcing and analyzing total cost of ownership
- Planning for big order execution like assembly point of order, vender selection etc
Coordinator (VIP & Fleet Management)
LOC, PAN Arab Games Doha 2011
Doha, Qatar
08.2011 - 01.2012
- Demand Analysis of different clients for Games Time
- Designing of Car Fleet Depot
- Developing overall operations plan for car fleet Management
- Policies & Procedures designing for fleet operations
- Risk analysis and contingency planning
Assistant Project Officer- Transport
Organizing Committee, XIX Commonwealth Games Delhi 2010
Delhi, India
06.2009 - 04.2011
- Understanding the concepts of Transport operations in International multi sporting events with the help Of Previous games (Melbourne Commonwealth Games, Manchester commonwealth Games)
- Transport Planning for opening and closing ceremony
- Venue Transport planning for different client groups
- Planning of Park and Ride, Park and walk sight to facilitate spectators
- Facilitation of spectator movement from different drop points to stadium gates in coordination with Spectators services, Traffic department & Security based on different factors i.e
- Sports type, stadium capacity etc
- Coordination with Delhi Transport Corporation and Delhi Metro (Public Transport) for smooth movement of spectators
- Risk management and contingency planning
Education
Master of Business Administration - Marketing & IT
Amity University
Noida, Uttar Pradesh, India01.2009
Bachelor of Science - Mathematics
Bikaner University
Bikaner, Rajasthan, India01.2006
Skills
- Proficient in MS Office Suite
- Analytical Decision Maker
- Results Driven
- MS Visio Expertise
- Creative Problem-Solving
- Project Planning
- Influencing and negotiating
- Budget administration
- Documentation and reporting
- Data analytics
- Strategic planning
- Talent development
- Cross-functional communication
- Organizational development
- Resource allocation
Certification
- Socio – economic impact of Metro Rail expansion on National Capital Region (NCR)
- Prevention of Conflict & Conflict Management at Workplace – International Training Center - ILO
Languages
- English
- Hindi
- Punjabi
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Sr. Manager - Bus Management
FIFA
02.2024 - Current
Senior Client Services Manager
Mowalsalat Transport Co.
12.2023 - 02.2024
Deputy Project Lead/ Cluster Manager
FIFA U-17 World Cup 2023
10.2023 - 12.2023
Senior Manager - Traffic Management
EXPO 2023 Doha - Qatar (MACS)
05.2023 - 10.2023
Transport Group Leader – Bus Management
FIFA World Cup Qatar 2022 LLC
01.2021 - 03.2023
Director – Operations
Qatar Manpower Solutions Co. (WISA)
03.2019 - 12.2020
Senior Coordinator – Transport
IAAF Athletics World Championships Doha 2019
12.2017 - 04.2019
Venue Transport Manager
FIFA U-17 WORLD CUP INDIA 2017
08.2017 - 10.2017
Head of Transportation
UCI Road World Championship
04.2016 - 11.2016
Head of Transportation
Doha 2015- IPC Athletics World Championships
05.2015 - 12.2015
Senior Transport Manager
13th UN Congress on Crime Prevention & Criminal Justice
04.2015 - 05.2015
Head (Buses Unit)
24th Men’s World Handball championship Qatar 2015
06.2014 - 03.2015
Transport Consultant
3rd Lusofonia Games
07.2013 - 05.2014
Head – Operations & Sourcing
Start edge Ventures India Pvt. Ltd.
04.2012 - 06.2013
Coordinator (VIP & Fleet Management)
LOC, PAN Arab Games Doha 2011
08.2011 - 01.2012
Assistant Project Officer- Transport
Organizing Committee, XIX Commonwealth Games Delhi 2010
06.2009 - 04.2011
- Socio – economic impact of Metro Rail expansion on National Capital Region (NCR)
- Prevention of Conflict & Conflict Management at Workplace – International Training Center - ILO
Master of Business Administration - Marketing & IT
Amity University
Bachelor of Science - Mathematics
Bikaner University
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