MANISH TIWARI
Lakeville,MN
Summary
A highly motivated AWS Certified Solution Architect professional with 19+ years of experience, working for Best Buy, responsible for leading and managing Engineering team of more than 20+ resources. I have played diverse roles in fast paced, innovative and result oriented organizations and constantly challenged myself to perform multiple roles such as, Solution Architect, Engineering Manager, Delivery lead, Consulting.
Overview
20
20
years of professional experience
Work History
Sr. Engineering Manager
Best Buy
10.2023 - Current
- Playing a role of Sr, Engineering Manager, Managing multiple teams in Payment platform and Digital Fraud team. Responsible of Authorization/settlement of payment type including Credit Card, Paypal, Apple Pay, Gift Card.
Software Development Manager
Amazon
09.2022 - 10.2023
- Working as SDM, managing a team who are responsible for in facility sortation processes under Amazon Transportation Service. Supporting a product which is used by our ops partner to do a configurations changes that helps to allocate labor and equipment to individual process steps and sorting the packages in right way helps deliver the packages on time.
Sr. Engineering Manager
Best Buy
02.2021 - 08.2022
- Played the role of Sr. Engineering Manager, managing 2 teams in Order fulfillment space. Played dual role of Solution Architect and Sr. Engineering Manager building foundational and advanced capabilities for eCommerce and stores platforms.
- Created a custom application using Spring Boot, ReST API from scratch to replace Sterling product
- Designed and implemented a new custom application from scratch for backroom pick and customer pickup operation using Spring Framework, JPA, React JS
- Strong Leadership Skills with very good teamwork ability
- Hands on experience of AWS Cloud
- Implemented Projects Both in Agile/Scrum and Waterfall SDLC Model
- Very good understanding of Gradle, Jenkins, SonarQube, Selenium, Artifactory, Dynatrace
- Extensively worked on Web-based Applications, Client-Server, Supply Chain Execution
- Work with product owner for Road map discussion, product strategy, and set key business objectives and prioritize the work for product
- DevOps champion for one of the big product in the enterprise and driving the implementation for large enterprises
Engineering Manager
Accenture @Best Buy
02.2010 - 01.2021
- Played dual role of Solution Architect and Engineering Lead Manager building foundational and advanced capabilities for eCommerce and stores platforms. Complete understanding of Inbound, Picking, Packing, Shipping, Payment Processing, Backroom Pick, Store Pickup and all other functionalities
- Accenture – BESTBUY US, Engineering Manager responsible for leading a product team in Order Management area managing a team size of more than 30+ resources across onshore and offshore using agile methodologies.
- Played a Solution Architect and Engineering Manager in segregating Backroom pick and Customer pickup application out of monolithic Application
- Played an Engineering Manager role in migrating the legacy store applications into workflow based microservices architecture catering both web and mobile channels
- Extensive and in-depth knowledge on various modules with IBM Sterling Multi-Channel Fulfillment Solutions.
- Profound knowledge in IT retail platforms like OMS, RMS, POS, FMS, OLS
- Designed & Implemented the Pilot strategy for web version of Backroom pick and Customer pickup applications
- Architected/Designed highly scalable Backroom Pick process for Mobile device (Motorola MC40 device) where a store associate picks product that belongs to an order from the backroom of the store and perform appropriate tasks to fulfill the order
- Integration with Kafka streaming and Google Cloud Platform for Backroom pick application
- Good understanding of AWS cloud Architecture
- Designed and implemented a highly scalable and configurable sourcing/promising framework enhancing the transformational ship from store capability
- Integrated with more than 20 systems such as Fraud, Credit Card AUTH, Gift Card, 3DSecure, Apple Pay, PayPal, Digital Shipper, Same Day Schedule, UPS Access Point etc. which are highly critical for the fulfillment of an order
- Worked on more than 30 projects using IBM Sterling Order Management in Sterling Store, Distributed Order Management, Call Center, CPQ, Sourcing and Scheduling, Payments, Order fulfillment, Catalogue Management, Integration with WMS, Dotcom/ATG, RMS, POS, FMS
- Experience in requirements gathering, Solution design, detailed design, development and functional consulting for IBM / Sterling Commerce Multichannel fulfillment suite
- Responsible for running the Agile sprint planning, backlog grooming, detailed level estimates and tracking the sprint execution using JIRA, Wiki, Bitbucket
- Working on client location and directly working with client for Roadmap items, prioritizing backlog items, explaining business about the technical road map item and converting them to business benefit and long-term goal
- Extensive experience of working large size teams and handling team across geographies
- Extensive experience in developing the new team to deliver the solution
- Developed teams across shores to meet aggressive business expectations and IT delivery goals using agile methodology
- Solid records of executing multiple projects simultaneously, taking end to end ownership, task allocation for the resources (across shores), prioritizing their work, planning and delivering to production
- Technical proficient in Architecting, Solutioning, Designing, Implementing and delivering End to end solution to production
Senior Consultant
Genpact Headstrong Capital Markets
06.2008 - 01.2010
- Worked and led the different phases of IBM Sterling Order Management System Implementation which includes - Solution designing, High Level Design, Detail design, Interface Discussion, Development / Customizations of multiple project for multiple clients.
- Headstrong – ITOCHU Corp (Japan), Design and development of Sterling Distributed Order Management System
- High level and detailed functional and technical design
- Development, unit testing and system testing support
- Defined and managed key development processes
- Headstrong – CI Medical (Japan), Design and development of Sterling Distributed Order Management System
- Detailed functional and technical design
- Development, unit testing and system testing support
- IPT/UAT support from development team
Software Engineer
Intoto Inc. (Acquired by Freescale Semiconductor)
05.2006 - 03.2008
- Worked as a key developer to implement CMS (Centralized Management System). The responsibility of CMS is to configure Firewall, VPN and P2P settings of an iGateway through HTTP / HTTPS Protocol. CMS would configure Firewall, VPN and P2P policies.
- User Interface using XUI and Swing, Hibernate for Database access, Eclipse, Jboss-4.1
- Involved in the development of CMS Client using Java Swings and XUI Framework.
- Developed XUI and business logic using XML Beans.
Education
Diploma - Advanced Computing
C-DAC Hyderabad
01-2006
Bachelor of Engineering - Electronics & Communication
Visvesvaraya Technology University, KLE College of Engineering And Technology
Belgaum, India01-2005
Skills
- Skills: Leadership Skills, Teamwork, Very Good Communication Skills with Solid Problem-Solving Skills
- Test & Learn: Dynatrace, Splunk, Jenkins, Artifactory, Selenium, Grafana
- Technical Skills: Amazon Web service, Cloud Architecture, Spring Boot, React, Java, JPA, Gradle, JSP, SQL
- Certification: Amazon AWS Certified Solution Architect Associate
- Data Management Knowledge: Generating a Splunk/ SQL report and do the order analysis
- Interests: Adventure Sports (scuba diving, sky jump), Watching Movies, Playing Cricket
Timeline
Sr. Engineering Manager
Best Buy
10.2023 - Current
Software Development Manager
Amazon
09.2022 - 10.2023
Sr. Engineering Manager
Best Buy
02.2021 - 08.2022
Engineering Manager
Accenture @Best Buy
02.2010 - 01.2021
Senior Consultant
Genpact Headstrong Capital Markets
06.2008 - 01.2010
Software Engineer
Intoto Inc. (Acquired by Freescale Semiconductor)
05.2006 - 03.2008
Diploma - Advanced Computing
C-DAC Hyderabad
Bachelor of Engineering - Electronics & Communication
Visvesvaraya Technology University, KLE College of Engineering And Technology