Manishag Yapoujian
Broomfield,CO
Summary
Highly skilled server shift lead experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
8
8
years of professional experience
Work History
Server
Great Scotts Eatery
Broomfield, CO
10.2023 - Current
- Greeted and welcomed customers, providing them with menus.
- Complied with health department regulations regarding sanitation standards when handling food items.
- Trained new employees to perform duties.
- Cleaned tables and chairs to prepare dining area for next customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Barista Shift Supervisor
Brewing Market Coffee
Boulder, CO
12.2021 - 09.2023
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Scheduled staff shifts according to business needs.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
Fruit Expert and Designer
Edible Arrangements
Boulder, CO
10.2018 - 12.2022
- Designed packaging labels that accurately described the contents inside each package.
- Provided training to new staff members on proper handling and storage techniques for various types of fruits.
- Communicated with clients to understand their needs and preferences regarding the design of their edible arrangements.
- Cut and prepared fruit for assorted fruit arrangements.
Server
Ali Baba Middle eastern Restaurant
Boulder, CO
04.2016 - 09.2018
- Greeted guests and provided menus.
- Served food and beverages to patrons and confirmed complete orders.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Chariot Christian School
Broomfield, CO05-1998
Skills
- Food Inspection
- Safe Food Handling
- Team Leadership
- Team Player
- Up-Selling
- Inventory Management
- Speedy and Efficient
Timeline
Server
Great Scotts Eatery
10.2023 - Current
Barista Shift Supervisor
Brewing Market Coffee
12.2021 - 09.2023
Fruit Expert and Designer
Edible Arrangements
10.2018 - 12.2022
Server
Ali Baba Middle eastern Restaurant
04.2016 - 09.2018
High School Diploma -
Chariot Christian School
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