MANISHANKAR KUNDOJWALA
Summary
- Software Engineer with 8+ years in analysis, design, development, testing and implementation of various internet-based applications.
- Expert in .Net (Dot Net) programming language.
- Proficient in a wide range of Internet/Intranet, Web, Ecommerce, Client/Server technologies like XML/XSLT, .Net Framework, CLR, using XML in .Net, C#, VB .Net, ASP .Net, .Net Security, .Net Remoting, WCF Services, WWF, ADO.Net, COM/DCOM, MTS/COM+, SOAP, .Net, VB 6 and scripting using VB Script, JavaScript and JQuery, MS Visio, Word, Excel .
- Results-oriented Software Engineer comfortable switching between architecture, design and implementation.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Senior Technical Support Engineer
Salesforce
Hillsboro, OR
09.2021 - Current
- Experience with development & administration of SFDC applications - Apex Classes, SOQL/SOSL, Triggers, Custom Controllers, Batch Apex, VF Pages, Custom Objects, Profiles, User Roles, Picklists, Page Layouts, Permission Sets, Sharing Rules, Reports/ Dashboards, Workflows & Approval processes, Process Builder, Flows etc.
- Current team member of the Salesforce Premier Developer Support team, a highly skilled technical engineering channel who are passionate about guiding customers towards their own businesses success by bridging day-to-day information technology operations with custom code development and app deployment.
- Assisting customers in troubleshooting their custom code, integrations, and implementations of Salesforce products. This involves debugging, troubleshooting, and ensuring issues are fully resolved across customer cases.
- Provided insights and helped form new processes for support, for both my local team and the global support group.
- Assisted team members on troubleshooting technical aspects of their cases. Provided technical training for new hires and coaching on working within support to ensure customer success.
- Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community.
Senior .NET Software Developer, Full Stack
IRG Inc (Department of Administration)
Madison, WI
12.2019 - 09.2021
- Applied development standards to .NET-based software projects, complying with internal development protocols.
- Integrated architectural design patterns such as Model-View-Controller (MVC) and Model-View-View-Model (MVVM) into application development.
- Contributed to internal development and testing standards to improve framework performance and policy standardization.
- Developed high-level and low-level code and maintained knowledge of programming languages.
- Installed front-end and back-end software applications and performed bug fixes.
- Collaborated with design teams to develop data structures and system architecture.
Mid Level .Net Developer
IRG Inc (Missouri Department of Social Services)
Jefferson City, MO
08.2016 - 12.2019
- Participated in System Analysis and Application Designing sessions with project managers, business analysts and team members to analyze business requirements.
- Understood existing Mainframe COBOL screens and migrated to web pages using ASP.NET, AJAX, HTML, CSS.
- Implemented MVC framework to reduce the complexity and to get full control over the behavior of the application.
- Implemented the N-Tier Design Pattern, separating the business, presentation and data models.
- Used Bootstrap libraries to make the web application responsive and mobile friendly.
- Responsible for deployment of the application for QA and UAT and support the technical team for deployment of code to Prod, production issues and configuration changes.
Junior .Net Developer
IRG Inc
Jefferson City, MO
09.2015 - 08.2016
- Worked closely with several cross-functional teams including business solution architects, customer operations, support and training teams and engineering to maximize product efficacy.
- Envisioned and built front-end for the sites written in ASP.NET, MS Visual Studio .NET, C#, XML, HTML, DHTML and JavaScript.
- Developed a highly scalable Data Access layer which consisted of Web Services using C# to provide secure access to the database.
- Implemented MVC framework to reduce the complexity and to get full control over the behavior of the application.
- Conducted full-lifecycle software development in multiple software environments such as IE7, Chrome and Firefox.
- Developed a shared library of classes used by all team members written in C#.
- Designed and developed complex reports against the data warehouse using SQL Server 2005 Reporting Services.
- Developed sophisticated SQL Server databases to responsively handle complex queries (T-SQL, DTS, triggers, stored procedures, functions, optimization) and .NET data access components.
Education
Master of Science - Management Science Information Systems
University of Mary Hardin- Baylor
07.2015
Bachelor of technology - Computer Science and Engineering
Jawaharlal Nehru Technological University
Skills
- C#, APEX, LWC, JSP, SOQL, Triggers, Custom Controllers, Oracle, ASPNET (MVC), ADONET, HTML, CSS, JAVA SCRIPT, MySQL, SQL Server 2008, 2010, 2012
- JavaScript expert
- Interface design and implementation
- Proficient in HTML
- SQL expert
- Team player
Accomplishments
Salesforce 5X Certified:
Administrator
Experience Cloud Consultant
Platform Developer 1
App Builder
Sharing and Visibility Architect
DoubleStar Ranger
Timeline
Senior Technical Support Engineer
Salesforce
09.2021 - Current
Senior .NET Software Developer, Full Stack
IRG Inc (Department of Administration)
12.2019 - 09.2021
Mid Level .Net Developer
IRG Inc (Missouri Department of Social Services)
08.2016 - 12.2019
Junior .Net Developer
IRG Inc
09.2015 - 08.2016
Master of Science - Management Science Information Systems
University of Mary Hardin- Baylor
Bachelor of technology - Computer Science and Engineering
Jawaharlal Nehru Technological University