Manjinder Kaur
Levittown,NY
Summary
Certified Medical Assistant and Front Office Manager with 15 plus years of experience in patient care, medical office administration, and staff supervision. Proven ability to streamline operations, support physicians, and enhance patient satisfaction in high-volume healthcare settings. Fluent in Hindi, Punjabi, and Urdu.
Overview
15
15
years of professional experience
Work History
Front Office Manager
Grewal Orthopedic Spine Care
11.2022 - Current
- Supervise front desk operations, leading a team of 5 staff to ensure efficient patient check-in/out
- Developed and implemented training programs to improve staff performance and patient experience
- Resolved patient concerns promptly, increasing patient satisfaction
- Streamlined scheduling and administrative workflows, reducing patient wait times by 15%
- Conducted staff performance evaluations and coaching for continuous improvement
Medical Assistant
Richmond Hill Medical Services
08.2017 - 10.2021
- Performed patient intake, including medical history, vitals, and preliminary exams
- Assisted physicians with diagnostic testing, minor surgical procedures, and medication administration
- Educated patients on treatment plans, post-care instructions, and preventive health measures
- Managed electronic health records, insurance verification, and appointment scheduling
- Coordinated with pharmacies to process prescriptions and resolve medication issues
Medical Assistant
Health Care for Women, PLLC
06.2010 - 08.2017
- Collected medical histories, vitals, and prepared rooms for examinations
- Supported OB/GYN procedures and patient education
- Handled insurance verifications, pre-authorizations, and documentation
- Maintained communication between patients, providers, and pharmacies
Medical Assistant
Dr. Sarita Khatri OB/GYN
03.2014 - 02.2015
- Conducted intake procedures including vitals and patient history
- Prepared exam rooms and assisted during medical procedures
- Educated patients on medications and follow-up care
- Maintained accurate and confidential medical records
Education
Certified Medical Assistant Program - undefined
New York Medical and Dental Assistant
Long Island City, NYMedical Billing & Coding Certificate - undefined
DeVry University
High School Diploma - undefined
ASSM College Mukandpur
IndiaSkills
- Patient Care & Clinical Support
- Phlebotomy & Specimen Collection
- Medical Terminology & Documentation
- Patient Scheduling & Office Management
- Insurance Verification & Billing
- Bilingual: Hindi, Punjabi, Urdu
Timeline
Front Office Manager
Grewal Orthopedic Spine Care
11.2022 - Current
Medical Assistant
Richmond Hill Medical Services
08.2017 - 10.2021
Medical Assistant
Dr. Sarita Khatri OB/GYN
03.2014 - 02.2015
Medical Assistant
Health Care for Women, PLLC
06.2010 - 08.2017
Certified Medical Assistant Program - undefined
New York Medical and Dental Assistant
Medical Billing & Coding Certificate - undefined
DeVry University
High School Diploma - undefined
ASSM College Mukandpur