Mankiha Skipper
Senior Telecommunication Technician
Las Vegas,NV
Summary
Competent Telecommunications Technician bringing 20+ years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Telecommunications Technician
Capital Improvement Board
Indianapolis, IN
01.2011 - 08.2021
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Installed and configured new devices and system components.
- Worked closely with network administrators and server engineers on daily basis to deliver quality service, and increase productivity.
- Read blueprints and schematics to correctly place equipment.
- Created plans and communicated deadlines to ensure projects were completed on time, and under budget, while managing a crew of up to 15 at times.
Telecommunications Technician
Houston Electrical Services
Indianapolis, IN
02.2010 - 01.2011
- Researched and recommended network and data communications hardware and software.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Read blueprints and schematics to correctly place equipment.
- Managed crew of 10 to finish project on time and under budget.
Telecommunications Technician
Fisk Electric
Las Vegas, NM
02.2009 - 01.2010
- Read blueprints and schematics to correctly place equipment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
- Performed construction operations and installation of telecommunications towers for several telecom companies
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications
Senior Telecommunications Technician
Ermco
Indianapolis, IN
04.2004 - 01.2009
- Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Coordinated installation of new users and relocations of existing users.
- Responded to service requests during and after business hours.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Telecommunication Installer
MVD/ B-Tech
Indianapolis, IN
06.2000 - 04.2004
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Worked closely with network administrators and server engineers to deliver quality service.
- Identified issues, analyzed information and provided solutions to problems.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces while in team format.
- Read blueprints and schematics to correctly place equipment.
Tower Technician
Valcom
Indianapolis, IN
02.1999 - 11.1999
- Bolted equipment into place using hand and power tools.
- Performed tower construction at heights of 500 feet while maintaining focus on safety.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Drove truck and trailer to and from job sites, up to 8 hour drives.
- Replaced light bulbs and coaxial cables.
- Installed, adjusted and repaired stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
Education
Associate of Science - General Studies
Ivy Tech Community College of Indiana
Indianapolis, IN05.2007
Skills
- System Repair
- Troubleshooting systems
- Configuring equipment
- Device Installation
- Safety practices
- Teamwork and Collaboration
- Dependable and Responsible
- Flexible and Adaptable
- Critical Thinking
- PPE Compliance
- Self-Motivated
- Maintenance and Repair
- Organization and Time Management
- Team building
- Educating customers
- Documenting activities
Certification
- Certified CPR, IJACT - 3 years
- Certified Boom,Scissor lift, IJATC - 3 years
Timeline
Senior Telecommunications Technician
Capital Improvement Board
01.2011 - 08.2021
Telecommunications Technician
Houston Electrical Services
02.2010 - 01.2011
Telecommunications Technician
Fisk Electric
02.2009 - 01.2010
Senior Telecommunications Technician
Ermco
04.2004 - 01.2009
Telecommunication Installer
MVD/ B-Tech
06.2000 - 04.2004
Tower Technician
Valcom
02.1999 - 11.1999
Associate of Science - General Studies
Ivy Tech Community College of Indiana
Similar Profiles
James BraveboyJames Braveboy
Senior Project Manager at City of Buckeye - Capital Improvement ProgramSenior Project Manager at City of Buckeye - Capital Improvement Program
Akash TyagiAkash Tyagi
Junior Engineer (Civil) at Delhi Urban Shelter Improvement BoardJunior Engineer (Civil) at Delhi Urban Shelter Improvement Board
Gerard “Joey” LlamasGerard “Joey” Llamas
Production Manager/B2C Sales Representative at Capital ImprovementProduction Manager/B2C Sales Representative at Capital Improvement
Anthony CervantesAnthony Cervantes
Server Assistant at Mastros Ocean ClubServer Assistant at Mastros Ocean Club
TEELA T. WASHINGTONTEELA T. WASHINGTON
Director of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade HeadquartersDirector of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade Headquarters