Manna Keene
Seattle,WA
Summary
Dynamic professional with a proven track record as an Independent Contractor, excelling in cost control and client consultation. Recognized for exceptional customer service at Environment Washington, I leverage strong problem-solving abilities and strategic marketing skills to drive business development and enhance customer loyalty. Committed to delivering results and exceeding expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Independent Contractor
Self-employed
Seattle, WA
01.2015 - 12.2024
- Brought in substantial word-of-mouth business based on quality of work and customer service skills.
- Implemented strategies to take advantage of new opportunities.
- Coordinated shipping of products or services to customers in a timely manner.
- Estimated projects, procured materials and controlled costs to meet exact budget targets.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
Door-to-Door Representative
Environment Washington
Seattle, WA
01.2012 - 06.2015
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
North Port High School
North Port, FL09-2008
Skills
- Cost control and budgeting
- Service marketing strategies
- Cross-functional collaboration
- Schedule and time management
- Client consultation and communication
- Supply chain optimization
- Business development initiatives
- Deadline adherence and prioritization
- Customer retention and loyalty
- Relationship building with clients
- Resource allocation and management
- Trend analysis and forecasting
- Attention to detail in tasks
- Bookkeeping and financial services
- Branding and marketing strategy
- Problem-solving skills
Certification
- food handling license
- ethics and customer relations course
- life saving , cpr and blood bourn pathogens
Timeline
Independent Contractor
Self-employed
01.2015 - 12.2024
Door-to-Door Representative
Environment Washington
01.2012 - 06.2015
High School Diploma -
North Port High School
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