Mannat Patel
Cincinnati,Ohio
Summary
Motivated and committed studen with the intention of gaining admission into Northwestern. Hardworking and passionate not only academically, but also athletically. High-achieving student and prospective economics major. Excellent at exploring different solutions to address others needs effectively. Also honed across roles at Appearance Plus Cleaners and Voltamp Electrical Contractors, INC. Excelled in collaborative environments, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in analytical thinking and rapid learning, adept at driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Appearance Plus Cleaners
04.2024 - Current
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Collected and returned items to customers
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Followed up with customers about resolved issues to maintain high standards of customer service.
After-School Tutor
12.2023 - 08.2024
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Tutored struggling, average, and advanced students in different materials.
Intern
Voltamp Electrical Contractors, INC
06.2024 - 06.2024
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Participated in workshops and presentations related to projects to gain knowledge.
Customer Service Associate Cashier
Chicken Salad Chick
08.2023 - 02.2024
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Collected and authorized guest payments.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Intern
Voltamp Electrical Contractors, INC
06.2023 - 06.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Participated in workshops and presentations related to projects to gain knowledge.
Snack Bar Attendant
Anderson Hills Swim and Tennis Club
05.2022 - 09.2022
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Monitored inventory and notified management of deficiencies or shortages.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Education
High School Diploma -
Anderson High School
Cincinnati, OH03-2025
Skills
- Collaboration
- Critical Thinking
- Adaptive team player
- Analytical mindset
- Creative and Resourceful
- Strategic planning and analysis
- Fast Learner
- Calm Demeanor
Languages
Gujarati
Native or Bilingual
English
Native or Bilingual
Interests
I am interested in working out, specifically hot pilates I enjoy baking and cooking I love listening to music I like to paint when I have free time I like going for walks I like shopping
Timeline
Intern
Voltamp Electrical Contractors, INC
06.2024 - 06.2024
Customer Service Representative
Appearance Plus Cleaners
04.2024 - Current
After-School Tutor
12.2023 - 08.2024
Customer Service Associate Cashier
Chicken Salad Chick
08.2023 - 02.2024
Intern
Voltamp Electrical Contractors, INC
06.2023 - 06.2023
Snack Bar Attendant
Anderson Hills Swim and Tennis Club
05.2022 - 09.2022
High School Diploma -
Anderson High School
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