Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mannson Stockton

Greensboro,NC

Summary

Driven and accomplished Service Manager with a proven track record at Asset Living Property Management, adept in team leadership and workflow management. Excelled in overseeing maintenance operations, enhancing customer satisfaction through efficient service scheduling and problem-solving. Skilled in Yardi and HVAC, demonstrating a positive attitude and a commitment to workplace safety. Outgoing and Self discipline, if i see it needs to be done i just do it.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Manager

Asset Living Property Management
04.2020 - Current

*manage and oversee day to day maintenance operations of 432 unit property ( *Distribute work orders to 4 maintenance techs under my supervision, order all supplies, schedule all vendors and construction, schedule all turn and renovations, maintain pool, service HVAC. *Proficient in Yardi, Happy Co, Plumbing, Electrical, Painting, Carpentry. *Floating supervisor for 3 other sister properties when they have renovation projects too great for staff to handle. *Directly involved in training and assessment of all maintenance staff. *Handle all escalated maintenance issues with residence.


Owner/Manager of Operations

BEA's Platinum Janitorial Service
02.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained and motivated employees to perform daily business functions.

Maintenance Supervisor

Alert Construction
08.2016 - 01.2019

Service and maintanance of 175 houses and apartment units.


  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Operated heavy equipment
  • repaired or replaced insulation in crawlspace areas
  • building french drains in trouble areas

Education

Associate of Applied Science - Business

Patrick Henry Community College
Martinsville, VA
05.2001

High School Diploma -

Bassett High School
Bassett, VA
06.1994

Skills

  • Positive Attitude
  • Team Leadership
  • Multitasking and Organization
  • Problem-Solving
  • Customer Service
  • Reliable and Responsible
  • Employee Training and Development
  • Customer Service Management
  • Time Management
  • Conflict Resolution
  • Goal-Oriented
  • Workflow Management
  • Team Collaboration and Leadership
  • Trustworthy and Honest
  • Workplace Safety
  • Documentation And Reporting
  • Crew Leadership
  • Employee Supervision
  • Outgoing and Energetic
  • Service Scheduling
  • Policy and Procedure Enforcement

Certification

Universal HVAC certified

Languages

Spanish
Limited Working

Timeline

Service Manager

Asset Living Property Management
04.2020 - Current

Owner/Manager of Operations

BEA's Platinum Janitorial Service
02.2017 - Current

Maintenance Supervisor

Alert Construction
08.2016 - 01.2019

Associate of Applied Science - Business

Patrick Henry Community College

High School Diploma -

Bassett High School

Universal HVAC certified

Mannson Stockton