Manuel Rodriguez
Coachella,CA
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
06.2025 - Current
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, providing assistance and reporting outcomes.
- Collaborated with local law enforcement during emergency situations to enhance response efforts.
- Maintained detailed logs of daily activities and irregularities for management review.
- Implemented access control measures to prevent unauthorized entry into secured areas.
- Utilized surveillance equipment effectively to monitor high-risk zones within facility.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Supervisor
The Management Trust
11.2017 - 02.2025
- Supervised security personnel, ensuring compliance with protocols and procedures.
- Conducted regular safety inspections to identify vulnerabilities and mitigate risks.
- Collaborated with law enforcement during incidents, facilitating effective communication and response strategies.
- Implemented incident reporting systems, improving documentation accuracy and response times.
- Evaluated security operations, recommending process improvements to enhance overall effectiveness.
- Led emergency response drills, preparing staff for potential critical situations and ensuring readiness.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
- Actively participated in regular meetings with upper management to discuss ongoing security issues, trends, and potential risks facing the company.
- Assisted in the hiring process for new security officers by reviewing applications, conducting interviews, and providing recommendations to management.
- Assisted in the development of security plans for special events, coordinating with multiple departments to ensure seamless execution.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
Lead Landscaper
La Hacienda Nursery
03.2009 - 11.2018
- Led team in landscape design and implementation for residential and commercial properties
- Developed and managed project timelines to ensure timely completion of landscaping projects
- Trained and mentored junior landscapers, enhancing team skills and efficiency
- Utilized advanced horticultural techniques to improve plant health and growth outcomes
- Oversaw equipment maintenance, ensuring optimal performance and safety standards
- Provided expert guidance on plant selection, installation, and care for diverse clientele with varying needs and preferences.
- Increased property value with aesthetically pleasing landscape designs tailored to client preferences.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained gardening tools by replacing blades and fluids.
- Enhanced overall curb appeal for commercial properties by designing welcoming entranceways, pathways, and seating areas.
Crew Member
McDonald's Restaurant
01.2007 - 10.2012
- Delivered exceptional customer service by efficiently processing orders and resolving inquiries.
- Collaborated with team members to maintain cleanliness and organization in dining and preparation areas.
- Monitored inventory levels, ensuring timely restocking of supplies to meet customer demand.
- Assisted in maintaining compliance with health and safety regulations during daily operations.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Security Officer
Lennar Homes
03.2009 - 08.2010
- Monitored premises to ensure safety and security compliance.
- Collaborated with law enforcement during critical situations to enhance response efforts.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
- Improved response time to incidents through effective communication with team members and use of security equipment.
- Collaborated closely with other departments within the organization to ensure seamless implementation of security initiatives across various functions.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Crew Member
Eagle Truck Wash
09.2008 - 12.2008
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Assisted other team members to achieve goals.
Maintenance Technician
Park View Apartments
06.2005 - 01.2007
- Troubleshot and resolved mechanical issues in HVAC, plumbing, and electrical systems.
- Conducted routine inspections to ensure safety and compliance with industry standards.
- Managed inventory of tools and supplies, ensuring availability for timely repairs.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Improved compliance with health and safety regulations, conducting regular audits and making necessary adjustments.
Education
GED -
CV Adult Education
Coachella, CA01-2010
Security Certificate ( BSIS Guard Card ) -
Jonny B Woods Security Training
Indio, CA01-2017
Skills
- Report writing
- Incident reporting
- Security guard license
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Surveillance
- Windows software
Accomplishments
Achieving results through lowering crime rates and sustaining a committed team.
Certification
- Licensed Security Officer - [ BSIS Guard card]
Languages
Spanish
English
Timeline
Security Officer
Allied Universal Security Services
06.2025 - Current
Security Supervisor
The Management Trust
11.2017 - 02.2025
Lead Landscaper
La Hacienda Nursery
03.2009 - 11.2018
Security Officer
Lennar Homes
03.2009 - 08.2010
Crew Member
Eagle Truck Wash
09.2008 - 12.2008
Crew Member
McDonald's Restaurant
01.2007 - 10.2012
Maintenance Technician
Park View Apartments
06.2005 - 01.2007
GED -
CV Adult Education
Security Certificate ( BSIS Guard Card ) -
Jonny B Woods Security Training
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