MANOJ JOHN
MISSOURI CITY,TEAS
Summary
Highly Motivated, result oriented having broad-based experience in sales and technical support operation, account administration with comprehensive understanding in protective coatings in tank lining, high temperature coatings and corrosion resistant coatings who excels at uncovering customer needs, finding solutions and handling objections. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Manager
BELL TECH ENTERPRISES
01.2023 - Current
- Managing internal & External affairs related to health care system enrolled through state including fund management, Quality compliance requirement and taking lead in policy implementation.
Sales Manager
PPG-SIGMA PAINTS SAUDI ARABIA LTD
01.2010 - 01.2020
- Spearhead the Sales Team in developing and evaluating yearly sales budgets, while securing the attainment of sales targets in support of revenue and margins growth
- Closely supervise key performance indicators (KPI), which involve days of inventory, days of outstanding, and segment wise product movement
- Monitor segment wise sales movement within the market
- Conceptualize and implement product portfolio development plans, in accordance with market trends
- Provide expert leadership to a team of more than 10 members, including sales and customer service representatives.
Key Account Manager
PPG-SIGMA PAINTS SAUDI ARABIA LTD
01.2006 - 01.2009
- Took full accountability in generating key accounts and directing sales operations that focused on expanding existing clients and accounts and developing new business
- Designed new business initiatives to determine and maximize business opportunities
- Apply strategic approach in executing competitive market trend analysis and effective product promotion
- Acted as key liaison between customers and all relevant divisions within the company.
Technical Service
PPG-SIGMA PAINTS SAUDI ARABIA LTD
01.2002 - 01.2005
- Executed keen inspection on coated pipes, tanks, and steel structures, as well as performed quality control in alignment with client specification, requirements, and standards
- Addressed and applied corrective actions to all customer complaint and technical issues within the site
- Communicated and ensured proper safety procedure across the workplace.
Education
Master’s Degree in Finance -
University of Kerala, India
Skills
- Analytical problem solver
- Team Collaboration
- Budget Administration
- Customer Needs Assessment
- Strategic Perspective
- Office Management
- Customer Relations
- Bookkeeping
- Employee Supervision
- Contract Administration
- Report Writing
- Problem Resolution
Certification
- Protective Coating inspection (NACE Level 1)
- SSPC Level 3 Certified Protective coatings Inspector
- Coaching and Mentoring
- Sales Essential Course
- Essentials of Corrosion Control and Protective Coating
Accomplishments
- Played pivotal role in boosting sales from $7.75M to $10.75M with additional sales growth of 10% for oil and gas segment in Saudi Arabia and led sales consistency.
- Served as the key person behind the recognition of the department as the 'Best Sales Performing Unit'.
- Showed exemplary performance by consistently achieving budgeted gross profit.
- Administered the successful implementation of new supply strategy, which led to $2M sales growth per year from pipe coating segment.
- Demonstrated keen expertise in anticipating client’s specific needs, while analyzing and resolving complex problems.
- Led inspection and completion of concrete sea water cooling tower painting projects which was a mile stone mark.
- Secured ongoing project supply in subsequent with a major customer technical complaints of coating damage from a leading steel structural fabricator through application of industry practices and principles.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Resolved product issue through consumer testing.
Affiliations
- Coating Inspector
- CERT
- Certificate of Appreciation for SABIC Paint and Coatings
Languages
English
Hindi
Malayalam
Timeline
Office Manager
BELL TECH ENTERPRISES
01.2023 - Current
Sales Manager
PPG-SIGMA PAINTS SAUDI ARABIA LTD
01.2010 - 01.2020
Key Account Manager
PPG-SIGMA PAINTS SAUDI ARABIA LTD
01.2006 - 01.2009
Technical Service
PPG-SIGMA PAINTS SAUDI ARABIA LTD
01.2002 - 01.2005
Master’s Degree in Finance -
University of Kerala, India
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