Summary
Overview
Work History
Education
Skills
Section name
Timeline
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Manoj Kumar

Austin

Summary

With extensive experience in managing complex systems, programs and projects. Excels in fast paced environments demanding proficient organizational and personal skills. Keen learner with strong analytical skills and proven problem-solving ability. Excellent communication skills, confident and poised in interactions with individuals at all levels. Diligent, detail oriented and resourceful in completing programs, projects and strategic initiatives.

Overview

19
19
years of professional experience

Work History

Senior Program Manager

Microsoft
05.2024 - Current
  • Led end-to-end firmware lifecycle management for Gen 6 through Gen 11 platforms, including qualification, CRD/PRD updates, and deployment readiness across C2030, C2080, C2184, and C2398 SKUs.
  • Directed Safe-Fly and R2D workflows, coordinating validation and documentation to ensure seamless firmware integration and release execution.
  • Acted as a cross-functional liaison between engineering, validation, and deployment teams to align on milestones, resolve blockers, and deliver technical outcomes.
  • Authored and maintained technical documentation, including hardware request forms, CRD configurations, and bug review summaries.
  • Managed access requests and clarified firmware and hardware specifications to support engineering and deployment teams.
  • Resolved deployment issues such as duplicate qualification requests and fleet scan discrepancies, ensuring timely delivery and compliance.
  • Supported firmware freshness planning and semester roadmap execution, contributing to long-term platform reliability.
  • Collaborated with stakeholders across BIOS/BMC, SI PMs, and validation leads, and contributed to weekly program reviews and milestone meetings.
  • Regularly participated in forums such as the SCHIE E2E FW Lifecycle Forum and NPI Milestone/CCB Sign-off meetings, providing updates on firmware readiness and deployment status.
  • Role & Responsibility: Senior Program Manager

Senior Program Manager

Pearson
04.2016 - 05.2024
  • As a Program Manager, achieved transparency and focus within domain roadmaps, initiatives, and projects.
  • Driven key initiatives in support of Pearson’s growing digital learning ecosystem and understand the strategic product roadmap to help inform sustainable and scalable processes that support our teams and business.
  • Manage and co-ordinate cross-functional teams comprised of team members from UX Design, Engineering, Product Management, etc. from ideation to successful deployment to our customers.
  • Understand and articulate domain roadmaps and problems to solve.
  • Define project objectives, scope, deliverables, and key dates.
  • Leverage agile methodologies as needed.
  • Utilize tools to document, organize, communicate, and execute (Confluence, JIRA, Smartsheet, Sharepoint, and others as needed)
  • Role & Responsibility: Senior Program Manager

Program Manager

BCBS
01.2014 - 03.2016
  • Involved in various aspects of product design: architecture definition, components/partner selection, design execution, and product launch
  • Collaborated with competitive analysis team and design architects to identify opportunities that allowed products to meet cost and value objectives
  • Led a team of engineers and other stakeholders to ensure the implementation of ideas into each product
  • Developed and improved processes to collaborate between engineering, product, services, and procurement.
  • Led multiple business leader meetings for cross LOB alignment and partnership.
  • Role & Responsibility: Program Manager

Sr Software Developer

Pearson
01.2011 - 12.2013
  • As Senior Developer, involved in analysis, design, and development of application to generate reports and files for schools in various states in the United States.
  • Lead the bi-weekly Exstream technical meetings to discuss issues faced in the ongoing projects and provide solutions.
  • Worked on Designer and Design Manager creating variables, complex tables (using data sections), serpentine tables, flow frames, logos, pictures, shapes, headers, flow headers, colors, relative positioning, data mapping, messages, documents for maintenance and development assignments.
  • Built Components, Functions, templates for reusability in Exstream & assisted several team members in resolving issues and insisted on ensuring standards and procedures in the Dialogue team.
  • Aided and provided solutions to other team members to resolve issues in critical applications.
  • Member of the Tiger team in creating Best Practices document.
  • Role & Responsibility: Sr Software Developer

Exstream Developer/QA

First Data Corporation
10.2009 - 12.2010
  • As Senior Developer worked on Conversion project from EP [Custom statement Formatter, CSF] to SCS [Correspondence Director, Dialogue] & building Template solutions for first data SCS platform.
  • Being Team Player, helped in identifying & reporting issues during testing phase of UDAP both in COBOL and Dialogue and helped resolve them by providing solutions to it.
  • Worked on coupons, checks, flow frames, remit coupons, backer pages, ad pages to different output queues, Reference Files, section based files, File fudging, cropping and New Proposals for clients.
  • Created benchmark for creating reduced size PDF out of dialogue.
  • Role & Responsibility: Exstream Developer/QA

Exstream Dialogue Consultant

AMERICAN EXPRESS
05.2008 - 09.2009
  • Prepared program specifications as per the business requirements.
  • Responsible for Code walkthrough to make sure that the code follows the Amex coding standards.
  • Used Two pass processing for creating AFP files. First pass will create Sort Index file & Sort data Files. The Sort Index file typically is used as input to GENZIP2 (Address hygiene) & output from GENZIP2 (an updated file) will be input to second pass of dialogue.
  • Two Pass was effectively used for breaking for header/ trailer page, special sorting / bundling, banner pages for high volume clients.
  • Modified existing stored procedures as per client requirement.
  • Responsible for finding the root cause and bug fixing in the application programs.
  • Role & Responsibility: Exstream Dialogue Consultant

Printing Technology Consultant

Daimler Financial
02.2007 - 04.2008
  • Responsible for the creation of change requests and taking the approvals in case of modifications to the existing programs or new programs
  • Had used overlay option to prepare generic billing statement.
  • Extensively used Exstream to create and deliver statements, notices, etc.
  • Responsible for Code walkthrough to make sure that the code follows their coding standards.
  • Prepared test plans, test cases, test data for the project releases.
  • Responsible for the On-call support for the General Systems applications.
  • Role & Responsibility: Printing Technology Consultant

Mainframe Consultant

NAVISTAR International
07.2006 - 01.2007
  • Developed various batch jobs using JCL’s and PROC’s to compile, execute and test the COBOL programs
  • Writing new COBOL programs and modifying the existing ones.
  • Writing new JCLs and modifying the existing ones.
  • Role & Responsibility: Mainframe Consultant

Education

Bachelor of Engineering (B.E) - Electronics & Communication Engineering

Anna University
01.2006

Skills

  • Test Management

  • Project Management

  • Program Management

  • Process Improvement

  • Strategic Planning

Section name

  • Place: Austin, Texas
  • Manoj Kumar

Timeline

Senior Program Manager

Microsoft
05.2024 - Current

Senior Program Manager

Pearson
04.2016 - 05.2024

Program Manager

BCBS
01.2014 - 03.2016

Sr Software Developer

Pearson
01.2011 - 12.2013

Exstream Developer/QA

First Data Corporation
10.2009 - 12.2010

Exstream Dialogue Consultant

AMERICAN EXPRESS
05.2008 - 09.2009

Printing Technology Consultant

Daimler Financial
02.2007 - 04.2008

Mainframe Consultant

NAVISTAR International
07.2006 - 01.2007

Bachelor of Engineering (B.E) - Electronics & Communication Engineering

Anna University

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