MANOJ RAMDAYAL PUROHIT
Pune
Summary
Dynamic professional with extensive experience at Citicorp Services India Pvt Ltd, excelling in operational management and quality assurance. Proven track record in enhancing efficiency and profitability through innovative process implementation. Adept at effective communication and skilled in Microsoft Office Suite, consistently surpassing productivity targets while training new hires.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Citicorp Services India Pvt Ltd
Pune
09.2022 - Current
- Managed daily unit operations, ensuring timely processing of alerts per ARESS guidelines.
- Collaborated with stakeholders on urgent trades, securing release from sanctions before market deadlines.
- Conceptualized and implemented processes that enhanced operational efficiency and profitability.
- Surpassed productivity targets while maintaining quality standards and training new hires effectively.
- Assisted ICRM in integrating new sanctions guidance, addressing risks and gathering client information.
- Coordinated with team members and TECH team during ASTRA/Secore migration for timely trade releases.
- Implemented QMA applications for Pune Sanctions team, ensuring prompt monitoring of emails.
Assistant
Citi Corp Services India Pvt Ltd
Mumbai
08.2014 - 07.2022
- Managed projects from product conceptualization to execution, ensuring timely delivery and quality outcomes.
- Collaborated with business units and technology teams for effective requirement development and product testing.
- Supervised fund transfer transactions, including multi-currency wire transfers, ensuring compliance with S.W.I.F.T standards.
- Developed and implemented new processes across branches to enhance operational efficiency and process controls.
- Coordinated daily activities with Citibank branches to align operations with transaction volumes for timely resolutions.
- Oversaw investigations related to the unit, coordinating with international counterparts for effective resolution.
- Designed a comprehensive training manual for new hires on product offerings and processing procedures.
- Conducted regular updates of product process notes, facilitating team training for improved knowledge retention.
Senior Associate
State Street Syntel Services India Pvt Ltd
01.2010 - 07.2014
- Ensuring quality, Productivity and process efficiency
- Completed analysis of transactional information to identify risk, trends and potential wary activity
- Perform screening of payments received from clients and ensure the payments were not sent to sanctioned countries
- Checking of cash reports for any unadvised credit and non-receipt of incoming wires
- Monitor different screening queues to ensure we maintain the Turnaround Time of the faxes
- Interacts with client on a regular basis with regards to performing callbacks for any high risk transactions
- Identifies, Authenticates and Routes the client faxes to different processing teams swiftly to ensure the deadline is met
- Interaction with Client Services Representatives in Europe and the US and Custody bank operations Departments to analyze and resolve queries such as trade settlements, clean cash payments/ Receipts, Fixed Deposit deals and Forex
- Perform the quality assurance to validate the accuracy, coverage and completeness of the information using all available checking tools
- Monitoring and managing workflow and allocate it to other team members to assure timely delivery to clients
Education
Bachelor of commerce - Commerce
K.V. Pendharkar College
Mumbai06-2009
Higher Secondary education - Commerce
K.V. Pendharkar College
Mumbai06-2006
Senior Secondary education -
Don Bosco High School
Mumbai06-2004
Skills
- Microsoft Office Suite
- Operational management
- Quality assurance
- Effective communication
- Financial accounting
- Advanced office automation
Achievements And Awards
- Received Titan of the month for 2 consecutive quarters for error free processing.
- Received LEAN Bronze award for Automation of Secure Transport application.
- Achieved targets set by management which helped me to grow professionally.
- Received employee of the month for 3 consecutive months.
Personal Information
- Date of Birth: 04/02/88
- Nationality: Indian
- Marital Status: Married
References
- Mahesh Iyer, Citicorp Services India Pvt Ltd, Assistant Vice President, Mahesh.iyer@citi.com
- Anup Pandey, Citicorp Services India Pvt Ltd , Team Leader, Anup.pandey@citi.com
Projects
- Secure transport automation, Removing manual checks from the application which resulted into saving of FTE's.
- Lead a team for Query Management Application (QMA) which a more systematic application for receiving emails.
- Part of conditional ruleset project wherein we would create specific rulesets in Citiscreening for specific False Alerts which will results the alerts will automatically cleared from sanctions queue.
- Part of AS Manual Entitlement project where a specific will be downloaded from CSD (Client Service Desktop) application and will be screened automatically in CX (Transaction Screening ) application which will reduce Manual Intervention until results into FTE savings
Disclaimer
I hereby declare that the details furnished above are true to the best of my knowledge.
Languages
Hindi
First Language
English
Advanced
C1
Marathi
Advanced
C1
Timeline
Assistant Manager
Citicorp Services India Pvt Ltd
09.2022 - Current
Assistant
Citi Corp Services India Pvt Ltd
08.2014 - 07.2022
Senior Associate
State Street Syntel Services India Pvt Ltd
01.2010 - 07.2014
Bachelor of commerce - Commerce
K.V. Pendharkar College
Higher Secondary education - Commerce
K.V. Pendharkar College
Senior Secondary education -
Don Bosco High School