Manolo Gomez
San Antonio,TX
Summary
Culinary professional with extensive experience at Panda Express, excelling in customer service and team collaboration. Proven track record in training staff and enhancing operational efficiency, while maintaining high food quality standards. Skilled in conflict resolution and effective communication, ensuring exceptional dining experiences and fostering a positive kitchen environment.
Overview
7
7
years of professional experience
Work History
Chef
Panda Express
San Antonio, Texas
08.2024 - Current
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Trained new chefs on proper cooking techniques and menu items..
- Resolved customer complaints regarding food quality or service issues.
- Supervised team members during meal service to ensure accuracy of orders.
- Collaborated with restaurant management to align kitchen operations with goals of establishment.
- Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.
- Coordinated daily operations and schedules for team members and staff.
- Analyzed customer feedback to identify areas for operational improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
Cook
Panda Express
San Antonio, TX
02.2019 - 08.2024
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Collaborated with team members to ensure timely food service during busy hours.
- Followed food safety guidelines to prevent contamination and ensure hygiene.
- Adapted recipes to accommodate dietary restrictions and customer preferences.
- Communicated effectively with waitstaff to coordinate meal orders and service needs.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
Education
High School Diploma -
John Paul Stevens
San Antonio, TX06-2021
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Forecasting and planning
- Hospitality expertise
Languages
Spanish
Professional
Affiliations
- Working out
- Hiking
- Exploring new cities/ food spots
Accomplishments
- Got my store to be #1 of food safety in my region
Timeline
Chef
Panda Express
08.2024 - Current
Cook
Panda Express
02.2019 - 08.2024
High School Diploma -
John Paul Stevens
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