Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Manoochehr Ebrahimi

Fairfax,VA

Summary

Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with a personable style and thorough approach. Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting and performing screenings, search of an area, and body pat downs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

TSO

TSA
Dulles, VA
02.2024 - Current
  • Worked effectively in team environments to make the workplace more productive.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issuesrelated to our services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
  • Completed thorough zone searches to check for physical tampering and restricted items.
  • Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
  • Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
  • Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
  • Assisted passengers with disabilities in walking through screening checkpoints.
  • Communicated and coordinated responses to suspicious activities.
  • Manually searched carry-on or checked baggage containing suspect items such as weapons or liquids exceeding volume limits.
  • Assessed travel documents for accuracy and validity before allowing entry into the country.
  • Adhered strictly to established protocol while interacting with passengers during security checks.
  • Watched each individual to assess demeanor and look for suspicious behavior.
  • Alerted supervisors immediately when any suspicious persons or activities were observed.

Training Associate

ABM Aviation
Dulles, VA
10.2018 - 02.2024
  • Qualified instructor for cabin cleaning and Master Instructor for Cabin Interior Security Search for ABM Aviation, certified by United Airlines
  • Conducted instructions and taught agents on how to clean and search an aircraft in a timely fashion
  • Ensured compliance with reporting and handling procedures for dangerous items
  • Spearheaded a two-week training program for cabin agents to improve their skills of cleaning and security searches
  • Handled SSI documentations and presentations in secured files and rooms
  • Conducted trainings and instructions on using Electronic Trace Detection (ETD) machine and handheld metal detection (HHMD) on passengers
  • Instructed on conducting body searches and pat downs
  • Conducted final tests and evaluations for security screeners
  • Also trained for other positions such as Wheelchair position, Baggage Handlers, Ramp agents, Baggage acceptance agents, and Lobby position.

Acting Manager

ABM Training department
IAD
08.2023 - 10.2023
  • Overlooked, planned, and scheduled trainings
  • Handled SSI Documentation properly in secured areas.

Vender Behind the Counter

ABM Aviation
Dulles, VA
11.2017 - 10.2018
  • Greeted customers and ensured they had correct boarding pass, bag, and flight
  • Checked in customer's bag in a timely manner
  • Assisted customers with any flight-related issues and provided directions for their next steps.

Education

High School Diploma -

Westfield High School
Chantilly, VA
06-2015

Skills

  • Bilingual
  • Able to read, write and speak Farsi and English, fluently
  • Employee Coaching
  • Presentation
  • Schedule Management
  • Verbal and Written Communication
  • Feedback Gathering
  • Program Implementation
  • Materials Preparation
  • Leadership Training
  • Human Resources
  • Incident Reports
  • Safety and Security Procedures
  • Staff Assessments
  • Security Screening
  • Training Management
  • Report Writing
  • Public safety awareness
  • Passenger screening
  • Passport checks
  • Cultural sensitivity
  • Behavioral observations
  • Security risk assessment
  • Stress tolerance
  • Radio communication
  • Integrity and honesty
  • Pat-down procedures
  • De-escalation techniques

Languages

English
Full Professional
Persian
Native/ Bilingual

Accomplishments

A member of Student Government Associate.

A Master instructor for Cabin search by united and recognized one of the best.

Recognized as the best trainer for ABM

Timeline

TSO

TSA
02.2024 - Current

Acting Manager

ABM Training department
08.2023 - 10.2023

Training Associate

ABM Aviation
10.2018 - 02.2024

Vender Behind the Counter

ABM Aviation
11.2017 - 10.2018

High School Diploma -

Westfield High School

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Manoochehr Ebrahimi