Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Thai Cafe
01.2024 - Current
Worked with POS system to place orders, manage bills, and handle complimentary items.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Cultivated warm relationships with regular customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Supported needs of 2- person wait staff who attended to specific needs of countless customers daily for fine-dine restaurant with social relevancy and intentionality.
Restaurant Server
Nidda Thai Cuisine
09.2022 - 12.2024
Worked with POS system to place orders, manage bills, and handle complimentary items.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Cultivated warm relationships with regular customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Maximized performance by monitoring daily activities and mentoring team members.