Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mansa Riddick

Sacramento

Summary

Driven professional with extensive experience in customer service and kitchen operations at Flex N Bird Eatery, and a proven track record in maintenance assistance with Etheridge & Grandson Handyman Services. Excelled in enhancing customer satisfaction through meticulous attention to detail and superior teamwork skills. Demonstrated proficiency in kitchen equipment operation and household repairs, contributing to a consistent customer satisfaction rating and operational excellence.

Overview

5
5
years of professional experience

Work History

Customer Service/Kitchen Prep Cook

Flex N Bird Eatery
05.2021 - Current
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Demonstrated adaptability in learning new cooking methods and techniques, staying current with industry trends for continuous improvement.
  • Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
  • Developed a comprehensive understanding of dietary restrictions and allergens to accommodate guest needs when preparing meals accordingly.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Planned menus for different events, and seasons.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
  • Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
  • Accepted orders and packed food for takeout and delivery.
  • Operated cash register to record transactions accurately and efficiently.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Maintenance Assistant

Etheridge & Grandson Handyman Services
04.2020 - Current
  • Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
  • Utilized variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.
  • Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Addressed emergency situations effectively under pressure while adhering to established safety procedures.
  • Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
  • Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
  • Installed flooring materials accurately providing an attractive finish while maintaining durability.
  • Carried out carpentry work such as framing walls and installing doors, enhancing the overall aesthetics of clients'' homes.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.

Education

Rio Cazadero High School
Sacramento, CA
08-2024

Skills

  • Cleanliness
  • Ingredient Preparation
  • Food allergy awareness
  • Teamwork and Collaboration
  • Attention to Detail
  • Customer Service
  • Time Management
  • Efficient multitasking
  • Safe Food Handling
  • Kitchen Equipment Operation
  • Interpersonal Communication
  • Household Repairs
  • Painting proficiency
  • Power Tool Operation
  • Appliance Installation
  • Landscaping knowledge

Timeline

Customer Service/Kitchen Prep Cook

Flex N Bird Eatery
05.2021 - Current

Maintenance Assistant

Etheridge & Grandson Handyman Services
04.2020 - Current

Rio Cazadero High School

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Mansa Riddick