Manu Shukurzoda
Saint Cloud,Minnesota
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers. Bilingual travel agent adept at building lasting client relationships. Sales-oriented personality committed to working with successful team.
Overview
8
8
years of professional experience
Work History
Travel Consultant
Central Asia Vatan Organization
01.2019 - 01.2024
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Followed up with customers to increase customer service with travel plans.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Project Coordinator
Inter NYC
03.2017 - 04.2019
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Translator and Interpreter
US Army Europe
02.2016 - 02.2019
- Developed strategies to perform accurate and consistent translations.
- Maximized quality control of translated documents.
- Supported global marketing efforts by translating promotional materials and product descriptions for various industries.
- Provided verbal summaries of non-English documents to diverse audiences in a higher chain of command.
- Critical docs and translation of NATO joint missions and exercises.
Education
Bachelor of Arts - Architectural Technology
New York City College of Technology of The City University of New York
Brooklyn, NY06.2015
Skills
- Global destinations
- Team Member Collaboration
- Client Records
- Hotel Accommodations
- Advanced itinerary planning
- Strong Communication Skills
Languages
Russian
Full Professional
Persian
Limited Working
Tajik
Native or Bilingual
Spanish
Limited Working
Uzbek
Limited Working
Accomplishments
- Created elaborate destination wedding travel packages to boost company sales.
- Cross-trained on the agency manager's tasks and responsibilities and was entrusted to handle all duties when that individual was unavailable.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Monday Trello, Jira Clickup
Soccer
I am very passionate and competitive soccer player from early age. Have been traveled to 18 soccer stadiums around Europe and Asia.
Timeline
Travel Consultant
Central Asia Vatan Organization
01.2019 - 01.2024
Project Coordinator
Inter NYC
03.2017 - 04.2019
Translator and Interpreter
US Army Europe
02.2016 - 02.2019
Bachelor of Arts - Architectural Technology
New York City College of Technology of The City University of New York