Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Manuel Baster Fuentes

Richmond

Summary

Dynamic and dedicated professional with extensive experience at Big City Wings, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction and drive repeat business through effective communication and relationship-building. Skilled in POS system operations and staff training, demonstrating reliability and a strong work ethic. Open and Willing to help as needed and do more than is expected of me.

Overview

1
1
year of professional experience

Work History

Cashier, Host

Big City Wings
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Foster Highschool
Richmond, TX
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Order taking
  • Payment processing
  • Product knowledge
  • POS system operations
  • Staff training

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Cooking
  • Gym Workouts
  • Music
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Designing and Printing 3D Models
  • Auto Repair/Restoration
  • Video Gaming
  • Animal Care
  • Virtual Reality
  • Swimming

Timeline

Cashier, Host

Big City Wings
10.2024 - Current

Foster Highschool