Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa DOVER

Bryson City

Summary

Experienced Cashier with a strong track record in financial transactions, merchandise management, and enhancing customer shopping experiences. Adept at maintaining impeccable workspace standards and demonstrating exceptional attention to detail. Possesses excellent listening skills, fostering attentive and meticulous service delivery. Recognized for delivering unparalleled customer service while maintaining a strong focus on workplace organization and efficiency. Demonstrates remarkable speed and precision in cash and card transactions, complemented by outstanding multitasking capabilities.

Highly energetic restaurant professional with expertise in warmly welcoming guests and efficiently managing dining operations. Proficient in optimizing server loads, coordinating kitchen staff, and meeting customer expectations. Accomplished in the art of customer-centric product stocking and hosting, thriving in fast-paced and demanding work environments. Dedicated team player known for adept training and effective problem-solving skills. Exhibits outstanding interpersonal and time management abilities, consistently delivering efficient and well-organized stock replenishment, alongside visually appealing merchandise displays that drive sales.

Skilled in the efficient location and palletization of stock to ensure timely floor restocking. Driven and collaboratively oriented, with a keen understanding of business and customer requirements. Thrives in fast-paced grocery retail settings, consistently achieving merchandise restocking objectives while enhancing merchandise presentation. Possesses a positive and amiable demeanor, exhibiting a strong willingness to tackle any assigned task as part of a cohesive team.

Overview

6
6
years of professional experience

Work History

Cashier, Host

Harrah's Cherokee Casino (Wicked Weed)
01.2022 - 08.2024
  • Managed reservations and greeted customers warmly.
  • Answered customer questions and provided menu information.
  • Adjusted seating to accommodate special requests.
  • Operated the cash register accurately.
  • Adapted to a flexible schedule and additional shifts.
  • Maintained inventory and stocked merchandise.
  • Assisted customers and resolved concerns.
  • Supported front-of-house and service staff.
  • Upsold additional products/services.
  • Managed reservations effectively.
  • Utilized POS system for transactions.
  • Cultivated positive guest relations.
  • Maintained a welcoming appearance.
  • Organized seating for large parties.
  • Estimated wait times during peak hours.
  • Handled customer expectations during busy periods.
  • Managed seating sections efficiently.

Produce Stocker

Food Lion
05.2021 - 01.2022
  • Managed stock rotation and created promotional displays.
  • Ensured accurate stock placement for organized inventory.
  • Provided detailed product information and answered customer questions.
  • Fostered effective team communication.
  • Assisted customers in finding and handling items.
  • Welcomed and directed customers to their desired products.
  • Implemented first-in, first-out inventory management.
  • Handled heavy lifting, up to 50 pounds.
  • Processed and packaged customer purchases.
  • Conducted inventory control and stocking.

Cashier

Ingles
08.2018 - 05.2021
  • Welcomed and assisted customers promptly upon their arrival at the store.
  • Cultivated customer relationships to foster repeat business.
  • Operated the cash register accurately for cash, check, and credit card transactions.
  • Maintained flexibility in scheduling, accommodating extra shifts as required.
  • Assisted customers in determining their needs and completing purchases.
  • Provided guidance on locating items and enrolling in reward programs.
  • Addressed customer inquiries, concerns, and store policy questions.
  • Utilized POS system for order entry, payments, and issuing receipts.
  • Cross-trained in various roles, offering support during busy periods.
  • Collaborated with the floor team and managers to meet customer demands.
  • Responded promptly to requests for assistance, spills, and inquiries.
  • Stayed informed about store promotions and communicated sales to customers.
  • Encouraged additional purchases by promoting current deals and maintaining well-stocked lanes.
  • Checked IDs for alcohol and tobacco sales.
  • Ensured the cash wrap was stocked, products were faced, and shelves were tidy.
  • Monitored and assisted with self-checkout systems, resolving complex issues

Education

High School Diploma -

Swain County High School
06.2019

Skills

  • Liquor Law Compliance
  • Product and Service Sales
  • Cash Drawer Management
  • Credit and Cash Transactions
  • Cash Register Systems
  • Inventory Management
  • Customer Relations
  • Adaptable and Flexible
  • Time Management Skills
  • Cleaning and Sanitizing

Timeline

Cashier, Host

Harrah's Cherokee Casino (Wicked Weed)
01.2022 - 08.2024

Produce Stocker

Food Lion
05.2021 - 01.2022

Cashier

Ingles
08.2018 - 05.2021

High School Diploma -

Swain County High School
Alyssa DOVER