Manuel Cruz
Hillsboro,OR
Overview
17
17
years of professional experience
Work History
Field Service Engineer
Murata Machinery USA
Hillsboro, Oregon
08.2025 - 09.2025
- Diagnosed and repaired equipment issues on-site for diverse clients.
- Conducted routine maintenance checks to ensure optimal performance.
- Documented service reports detailing repairs and maintenance performed.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
- Coordinated with vendors regarding warranty repairs or replacement parts orders.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Completed scheduled appointments on time to drive quality service.
- Installed new components or replaced defective parts to restore functionality.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Field Service Engineer
Principal Service Solutions/ WGNStar
Modesto, California
05.2024 - 08.2025
- Installed upgrades on existing systems according to manufacturer specifications.
- Coordinated with vendors regarding warranty repairs or replacement parts orders.
- Installed new components or replaced defective parts to restore functionality.
Field Service Engineer
Principal Service Solutions
Modesto, California
04.2023 - 04.2024
- Assisted clients with system installations and configurations.
- Provided technical support via phone and email to resolve customer inquiries.
- Collaborated with teams to improve service delivery processes.
- Documented service reports detailing repairs and maintenance performed.
- Adhered to safety regulations while performing field service tasks.
- Coordinated work between team, other departments, subcontractors and customers.
- Maintained inventory control records for spare parts used during service calls.
- Supervised unloading and positioning of equipment and provided instructions to site staff during installation.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
PM Technician
PSS
Hillsboro , OR
07.2022 - 04.2023
- Followed instructions regarding duties and assignments for facility and machinery maintenance.
- Employed best maintenance and safety practices with minimal complaints, incidents or lost-time accidents.
- Operated large machinery, power tools and hand tools when performing repairs and installations.
- Inspected and tested damaged machine parts and reported parts and repair needs to supervisors.
Production Operator
Qorvo
Hillsboro , OR
01.2022 - 04.2022
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Troubleshot equipment problems to repair or report diagnostics.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Examined final products for conformance with quality and design standards.
Material Handler II
GXO
Hillsboro, OR
01.2021 - 01.2022
- Adhered to all safety procedures and protocols when using equipment and moving hazardous chemicals to prevent mishaps and accidents.
- Delivered chemicals to customer locations on time.
- Accurately entered data into batch ticketing system using Wiings.
- Defined strategies and created a plan to achieve ambitious operational objectives.
Warehouse Associate
Reser’s
Hillsboro, OR
09.2020 - 11.2020
- Transported material to correct locations and documented inventory changes.
- Maintained current forklift training and certification as required by company policies.
- Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
- Transferred materials to and from warehouses, production lines and packaging lines.
- Stored and retrieved materials according to first-in/first-out principle.
- Immediately reported any safety and quality issues to management.
- Checked inbound and outbound products, inspected for damage and recorded product code dates.
- Communicated with team members to coordinate efficient and accurate movements.
Order Picker Operator
Sysco Portland
Wilsonville, OR
02.2020 - 02.2020
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Stacked, organized and palletized packages for efficient storage and movement.
- Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
Shipping and Receiving Clerk
International Paper
Beaverton, OR
12.2013 - 03.2019
- Directed materials routing by preparing accurate shipping orders and bills of lading.
- Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
- Organized storage areas to maximize efficiency of materials movements and minimize labor required.
Metal Buyer Heavy Equipment Operator
Far West Fibers
Beaveton, OR
12.2011 - 10.2013
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Laborer/Driver
Santiago Landscaping and Maintenance
Reno, NV.
10.2009 - 12.2010
- Monitored team member work and assisted with accomplishing objectives.
- Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.
- Performed heavy labor such as ditch digging, paving and hauling.
- Used picks and shovels to dig, spread and level dirt and gravel.
Sales Associate
Target
Beaverton, OR
06.2008 - 09.2008
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
Education
GED -
Portland Community College Sylvania
Tigard, ORTimeline
Field Service Engineer
Murata Machinery USA
08.2025 - 09.2025
Field Service Engineer
Principal Service Solutions/ WGNStar
05.2024 - 08.2025
Field Service Engineer
Principal Service Solutions
04.2023 - 04.2024
PM Technician
PSS
07.2022 - 04.2023
Production Operator
Qorvo
01.2022 - 04.2022
Material Handler II
GXO
01.2021 - 01.2022
Warehouse Associate
Reser’s
09.2020 - 11.2020
Order Picker Operator
Sysco Portland
02.2020 - 02.2020
Shipping and Receiving Clerk
International Paper
12.2013 - 03.2019
Metal Buyer Heavy Equipment Operator
Far West Fibers
12.2011 - 10.2013
Laborer/Driver
Santiago Landscaping and Maintenance
10.2009 - 12.2010
Sales Associate
Target
06.2008 - 09.2008
GED -
Portland Community College Sylvania