Roman Alvarez
New York,NY
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals. Willingness to take on added responsibilities.
Overview
3
3
years of professional experience
Work History
Fragrance Freelancer
Tom Ford Beauty
12.2023 - Current
- Share superior product knowledge with clients while making personal recommendations.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Maintaining a orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to clients.
- Adapt quickly to changing business requirements, demonstrating flexibility and adaptability.
Server
Bon Appetit Catering
06.2022 - 10.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Front Desk Agent Customer Service
AC Hotel San Juan Condado
12.2020 - 06.2022
- Greet, Register and assign rooms to guest of the hotel.
- Accommodate hotel patrons by registering and assigning room to guest accounts.
- Answering inquiries pertaining to hotel services, guest registration.
- Prepare for basic food service, such as cleaning and setting up water dispenser and coffee in the common areas.
Education
High School Diploma -
Coral Gables Senior High School Adult Education
Coral Gables, FL05.2020
Skills
- Resourceful
- Detail Oriented
- Admirable time management
- Active listening skills
- Spanish / English bilingual
- Leadership skills
- Engaging Personality
Timeline
Fragrance Freelancer
Tom Ford Beauty
12.2023 - Current
Server
Bon Appetit Catering
06.2022 - 10.2023
Front Desk Agent Customer Service
AC Hotel San Juan Condado
12.2020 - 06.2022
High School Diploma -
Coral Gables Senior High School Adult Education
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